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You're the voice that sets the tone for every customer experience. If you thrive in a fast-paced environment, enjoy helping people, and know how to keep a service schedule running efficiently, this remote opportunity is built for you.
Competitive pay of approximately $20.00 per hour
Performance-based bonus opportunities
Full-time remote position
Health insurance
Dental insurance
Vision insurance
Consistent schedule:
Tuesday through Friday: 10:00 AM to 7:00 PM Arizona Time
Saturday: 8:00 AM to 5:00 PM Arizona Time
Sunday and Monday off
Opportunity for career growth with a rapidly expanding company
Join a company experiencing rapid growth with opportunities to advance your career
Work alongside a supportive team that values accountability, teamwork, and exceptional customer service
Make a direct impact by helping homeowners receive outstanding residential HVAC service
Enjoy the flexibility of working remotely while staying connected through daily team collaboration
Preference is given to candidates located in Arizona, but qualified remote candidates from other states are encouraged to apply
This is a remote position, with preference given to candidates located in Arizona. However, outstanding candidates from other states will also be considered.
Answer inbound calls for residential HVAC service and maintenance
Schedule service appointments accurately using ServiceTitan
Respond promptly to website contact form inquiries
Communicate with customers through text messaging and ServiceTitan Chat
Return overnight answering service calls
Make outbound calls to existing customers during slower periods to help maintain a full service schedule
Educate homeowners on maintenance plans, available services, and current promotions
Maintain accurate customer records within ServiceTitan
Participate in daily team huddles
Complete end-of-day reporting
Deliver a professional, friendly, customer-first experience with every interaction
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
Marcus Rivera
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