Logo for Hellosunshinetravels

Customer Service Travel Agent

Role overview

Qualifications

  • Strong customer service and communication skills
  • Organized, self-motivated, and comfortable working independently
  • Passion for travel and helping others
  • Ability to multitask and pay attention to details

Responsibilities

  • Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries
  • Provide clear, friendly communication via phone, email, and social platforms
  • Research destinations, pricing, promotions, and travel requirements
  • Manage bookings, changes, cancellations, and travel documentation

About the company

Hellosunshinetravels logo

Hellosunshinetravels

I’m a home-based travel advisor and entrepreneur passionate about helping people turn their travel dreams—and career goals—into reality. I specialize in planning seamless vacations, cruises, and custom getaways while providing personalized service every step of the way. What sets me apart is that I don’t just book trips—I build relationships. I take the time to understand my clients’ needs, budgets, and vision so every trip feels intentional, stress-free, and unforgettable. From family vacations and romantic escapes to group travel and cruises, my goal is simple: make travel easy, exciting, and accessible. In addition to serving travelers, I also mentor and support individuals who are curious about starting their own travel business. I enjoy educating others on the ins and outs of the industry, helping them grow with confidence, flexibility, and purpose—whether they’re looking for a side hustle or a long-term career path. When I’m not working with clients or training agents, I’m constantly learning, networking, and staying up to date on travel trends to better serve those I work with. If you’re looking to book your next adventure—or explore opportunities in the travel industry—I’d love to connect.

Company details

Company size1 - 10

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish.

What You’ll Do:

  • Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries

  • Provide clear, friendly communication via phone, email, and social platforms

  • Research destinations, pricing, promotions, and travel requirements

  • Manage bookings, changes, cancellations, and travel documentation

  • Resolve client concerns with professionalism and care

  • Build long-term relationships that turn travelers into repeat clients

What We’re Looking For:

  • Strong customer service and communication skills

  • Organized, self-motivated, and comfortable working independently

  • Passion for travel and helping others

  • Ability to multitask and pay attention to details

  • Sales or hospitality experience is a plus (but not required)

  • Willingness to learn and stay updated on travel trends

Why Join Us:

  • Flexible, remote opportunity

  • Ongoing training and mentorship

  • Growth potential within the travel industry

  • A supportive, positive team culture

  • The chance to help people make lifelong memories 

If you love helping people, enjoy planning, and want a career that blends service with adventure—this role is for you.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Travel Agent Related jobs

Other jobs at Hellosunshinetravels

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.