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Cruise Travel Booking Specialist (Remote / Flexible)

Role overview

Qualifications

  • Passion for travel and strong knowledge of cruise vacations.
  • Excellent communication and organizational skills.
  • Ability to multitask and pay attention to detail.
  • Previous experience in travel, hospitality, or customer service is a plus.

Responsibilities

  • Assist clients with researching, planning, and booking cruise vacations.
  • Provide expert recommendations on destinations, cruise lines, ships, and excursions.
  • Customize itineraries to match client preferences, budgets, and travel goals.
  • Manage bookings, payments, and travel documents with accuracy.

Key facts

Other skills

  • Customer Service
  • Communication
  • Organizational Skills
  • Detail Oriented
  • Multitasking

About the company

HB Travels logo

HB Travels

Helping plan client's vacations from start to finish.

Company details

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Job description

About the Role:
Do you love all things cruising and enjoy helping others plan unforgettable getaways at sea? We are looking for a Cruise Travel Booking Specialist to join our team. In this role, you will work with clients to create personalized cruise experiences, from itinerary planning to final booking, while delivering top-notch customer service every step of the way.

Responsibilities:

  • Assist clients with researching, planning, and booking cruise vacations.

  • Provide expert recommendations on destinations, cruise lines, ships, and excursions.

  • Customize itineraries to match client preferences, budgets, and travel goals.

  • Manage bookings, payments, and travel documents with accuracy.

  • Stay up to date on cruise industry news, promotions, and offerings.

  • Deliver exceptional customer support before, during, and after travel.

Qualifications:

  • Passion for travel and strong knowledge of cruise vacations.

  • Excellent communication and organizational skills.

  • Ability to multitask and pay attention to detail.

  • Previous experience in travel, hospitality, or customer service is a plus (but not required).

  • Comfortable working remotely and independently.

What We Offer:

  • Remote, flexible work schedule.

  • Access to industry training and certification opportunities.

  • Supportive team environment with resources to help you thrive.

  • Opportunities for professional growth in the travel industry.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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