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Cruise Travel Booking Specialist (Remote / Flexible)

Role overview

Qualifications

  • Passion for travel and strong knowledge of cruise vacations.
  • Excellent communication and organizational skills.
  • Ability to multitask and pay attention to detail.
  • Previous experience in travel, hospitality, or customer service is a plus.

Responsibilities

  • Assist clients with researching, planning, and booking cruise vacations.
  • Provide expert recommendations on destinations, cruise lines, ships, and excursions.
  • Customize itineraries to match client preferences, budgets, and travel goals.
  • Manage bookings, payments, and travel documents with accuracy.

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Organizational Skills
  • Detail Oriented
  • Multitasking

About the company

HB Travels logo

HB Travels

  • Travel, Tourism & Airlines
  • 1–10
HB Travels is a consumer-focused travel agency that plans and books vacations, including all-inclusive resorts, cruises, destination weddings and honeymoons, flights, hotels, car rentals, tickets and tours. The company offers tailored itineraries for leisure getaways and business travel and handles logistics such as transfers and event or tour bookings to provide a full-service travel experience.

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Job description

About the Role:
Do you love all things cruising and enjoy helping others plan unforgettable getaways at sea? We are looking for a Cruise Travel Booking Specialist to join our team. In this role, you will work with clients to create personalized cruise experiences, from itinerary planning to final booking, while delivering top-notch customer service every step of the way.

Responsibilities:

  • Assist clients with researching, planning, and booking cruise vacations.

  • Provide expert recommendations on destinations, cruise lines, ships, and excursions.

  • Customize itineraries to match client preferences, budgets, and travel goals.

  • Manage bookings, payments, and travel documents with accuracy.

  • Stay up to date on cruise industry news, promotions, and offerings.

  • Deliver exceptional customer support before, during, and after travel.

Qualifications:

  • Passion for travel and strong knowledge of cruise vacations.

  • Excellent communication and organizational skills.

  • Ability to multitask and pay attention to detail.

  • Previous experience in travel, hospitality, or customer service is a plus (but not required).

  • Comfortable working remotely and independently.

What We Offer:

  • Remote, flexible work schedule.

  • Access to industry training and certification opportunities.

  • Supportive team environment with resources to help you thrive.

  • Opportunities for professional growth in the travel industry.

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