About Company:
About Tripoint Solutions
We are technology innovators, partnered with state-of-the-art providers, such as AWS, ServiceNow, and UiPath, to drive digital transformation in the federal space. TPS teams are bringing automation and data science into areas of the government that are crying out for fresh tech—making positive impacts felt by tens of thousands of users, countless citizens, and all six branches of the military each day. Our Agile teams are responsible for envisioning, launching, and operating the massive data systems and analytics platforms used to manage $14.5B in government procurements and $200B in military real estate assets globally. At TPS, we apply the power of cloud technologies to help the government think smarter and function better—for everyone.
TPS Company Values
- We value and respect each employee's dedicated work and unique contributions as they directly impact who we are and what we do.
- Your talent and innovative thinking bring leading-edge solutions to our customers.
- Our success is driven by the dedication of our employees.
- Employee-generated solutions have sustained our continued success and customer satisfaction
Benefit Offerings
Tripoint Solutions builds flexibility into health benefit plan choices, covers most of the monthly premiums, and helps employees build a career with impact through our generous professional development program.
We offer all full-time employees:
- Medical, Dental, Vision benefits with a national provider network
- Flexible Spending and Health Savings Accounts (FSA & HSA)
- Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental
- Supplemental Insurance
- Paid time off (PTO)
- 11 paid holidays
- 401(k) Retirement Plan
- Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications
- Monthly transportation, parking, and cell phone service reimbursement
Tripoint Solutions is an Equal Opportunity Employer/Veterans/Disabled
About the Role:
We are seeking a creative and user-focused UX/UI Designer to drive user research, create intuitive digital experiences, and translate insights into high-fidelity designs. This role partners closely with product managers, developers, architects, and other cross-functional stakeholders to design and validate solutions that improve the user experience across web applications, mobile experiences, internal systems, and digital products.
Location: Remote. The selected candidate must be currently located in, or willing to relocate to, a state supported by Tripoint Solutions corporate offices: AL, CO, DC, DE, FL, GA, IL, IN, KS, LA, MD, MN, MS, NC, NJ, OH, PA, SC, TN, TX, or VA. (No relocation assistance provided)
Clearance Requirements:
- U.S. citizenship is required.
- Applicants selected for this position must be able to obtain and maintain a Public Trust clearance.
- Employment is contingent upon the successful completion of a Government background investigation and all applicable security requirements.
Responsibilities:
- Conduct user research, usability testing, and other Human-Centered Design activities to understand user needs and inform design decisions.
- Translate research findings into user flows, wireframes, prototypes, and high-fidelity UI designs.
- Design intuitive, accessible, and responsive user experiences for web and mobile applications.
- Collaborate with product managers, developers, and cross-functional teams throughout the product development lifecycle.
- Participate in Agile planning and ensure design solutions align with business goals and user needs.
- Present research insights and design recommendations to technical and non-technical stakeholders.
- Promote user-centered design best practices and contribute to design standards, documentation, and reusable resources.
- Mentor team members and share knowledge of UX/UI methodologies, tools, and emerging trends.
- Ensure all designs meet accessibility standards and maintain consistency through design systems and component libraries.
- Support additional visual design needs, including presentations, digital assets, and marketing materials, as needed.
Required Experience
- Experience conducting user research, usability testing, and user-centered design activities.
- Strong understanding of Human-Centered Design (HCD) methodologies.
- Demonstrated expertise in one or more of the following:
- User Experience (UX) Design
- User Interface (UI) Design
- Interaction Design
- Service Design
- Experience creating wireframes, prototypes, user flows, journey maps, and high-fidelity mockups.
- Ability to translate user research into intuitive and engaging digital experiences.
- Strong written, verbal, and visual communication skills.
- Experience working within Agile product development teams.
- Excellent collaboration, facilitation, and stakeholder management skills.
Accessibility
- Strong understanding of digital accessibility principles and WCAG standards.
- Experience designing inclusive digital experiences.
- Familiarity with accessibility testing tools such as JAWS or similar technologies.
Required Technical Skills
- Adobe Photoshop
- Adobe Illustrator
- Figma
- Microsoft Office Suite
- Mural
- Experience using AI-powered design tools and large language models (LLMs) to accelerate ideation, research synthesis, content generation, and rapid design iteration
- Experience working with design systems and reusable component libraries
- Familiarity with responsive, mobile-first, and accessible design best practices
Preferred Qualifications
- Experience designing enterprise, SaaS, or customer-facing digital products.
- Experience developing and maintaining design systems.
- Knowledge of front-end development principles and developer handoff best practices.
- Experience facilitating design workshops, stakeholder interviews, and collaborative ideation sessions.
