Senior Account Receivable Specialist

At Media Source, we work at the intersection of education, publishing, and libraries. Our family of brands, including Junior Library Guild, School Library Journal, Library Journal, The Horn Book, and AKJ Education, are trusted resources for librarians and educators nationwide. Through curated book collections, professional learning opportunities, industry news, and educational resources, we help foster literacy, learning, and a lifelong love of reading.

Join a dynamic and innovative organization where our passion for children's literature and education drives everything we do. We are committed to connecting educators, librarians, and readers with the tools and resources they need to inspire young minds and support student success. If you are looking for an opportunity to make a meaningful impact while working alongside talented and dedicated professionals, we invite you to join our team.

Media Source is seeking a detail-oriented Senior Accounts Receivable Specialist to join our fully remote Accounting and Finance team. Reporting to the Accounts Receivable Lead, this role collaborates closely with members of the Accounting department to ensure the accurate and timely processing of financial transactions.

This position is primarily focused on Accounts Receivable responsibilities, which make up approximately 75% of the role. The remaining 25% of the position supports the Accounts Payable Lead, providing valuable cross-functional exposure and contributing to the overall efficiency of the department. This is an excellent opportunity for an accounting professional who enjoys working in a collaborative environment, values accuracy and customer service, and is looking to grow their career with a mission-driven organization.

Key responsibilities include:

• Reconcile daily cash receipts via lockbox, ACH, and credit cards to customer invoices
• Communicate and follow up effectively with department regarding customer accounts on a timely basis
• Performs high-volume phone calls to and from customers
• Provide excellent customer service regarding collection issues, customer refunds/adjustments and resolve client questions and discrepancies
• Responsible for monitoring and maintaining customer accounts
• Works daily with direct supervisor
• Process monthly invoices, statements, and delinquency notices
• Process credit memos and appropriate reporting
• Dual reporting to Accounts Payable lead for approximately 25% of time.

What You Bring:

• At least 2 years of Accounts Receivable experience
• Understanding of billing and collections procedures
• Proficiency in Microsoft Excel, including formulas and Pivot tables
• Excellent written and oral communication skills
• Ability to prioritize and manage multiple responsibilities
• Strong attention to detail, goal oriented, team player
• Commitment to excellent customer service
• Eager to learn and create efficiencies in day-to-day responsibilities
• Experience with SAP Business One a plus

Why Join Us?

• Fully remote position with flexibility. Could be occasional travel to the home office in Columbus, Ohio area, as needed.
• Work Schedule core hours between 8am – 5pm EST, Monday – Friday; additional hours as needed
• Work alongside a collaborative and supportive Account / Finance team.

Benefits Include:

• Company subsidized Medical/Dental/Vision.
• Basic $10k Life insurance Policy – company paid
• Supplemental Life Insurance & Short/Long Term Disability Insurance
• Generous Paid Time Off
• Paid Volunteer Day Program
• Nine (9) Paid Holidays
• 401(k) with Company match, eligible 1^st of the month following 90 days of employment

MSI is an Equal Opportunity Employer. We are committed to equity and inclusion, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.