Technical Consultant

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.

Job Location: Remote (New England Region Only)

Salary: Starting 90k + Bonus

General job duties include:

• Collaborate with clients to understand business and technical requirements

• Design and propose scalable IT infrastructure and cloud solutions

• Develop scopes of work, project estimates, and technical documentation

• Implement and configure network infrastructure, hardware, and software systems

• Provide technical support during and after implementation

• Support pre-sales efforts including proposals and client presentations

• Troubleshoot and resolve technical issues across client environments

• Maintain strong client relationships and ensure high satisfaction

• Stay current with emerging technologies and industry trends

Required Experience:

• 4+ years of experience in network design, implementation, or related field

• Strong working knowledge of network infrastructure and cloud platforms

• Associate degree in a technical field or equivalent experience

• Minimum of two relevant industry certifications

Preferred Experience:

• Experience in a client-facing technical consulting or pre-sales role

• Strong documentation, scoping, and project estimation experience

• Exposure to managed services environments and diverse IT infrastructures

• Experience conducting systems assessments and technical reporting

Physical Requirements:

• Ability to lift up to 70 lbs

• Ability to sit or stand for extended periods

• Valid driver’s license and reliable transportation

• Ability to travel approximately 10% within the New England region

Who We are: 

At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)

Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. 

Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today!  Learn more here: Why New Charter.

New Charter is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.