Compliance Team Lead

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Summary

Cyber74, a New Charter Technologies operating company, is seeking a Compliance Team Lead to help scale and strengthen our growing compliance practice. This is a hands-on, client-facing role — approximately 70% of your time will be spent personally delivering compliance work directly with clients, with the remaining 30% focused on team leadership and practice development. You are a practitioner first and a leader second.

The core of this role is helping Cyber74 build and mature our SOC 2, ISO 27001, and PCI DSS service delivery — developing the internal frameworks, methodologies, and client-facing playbooks that will define how we deliver compliance as a practice. You will also mentor junior team members and contribute to the evolution of our service offerings, all while maintaining direct ownership of client engagements.

Primary Responsibilities

• Personally lead and execute compliance engagements for clients — this is a doing role, not just a directing role
• Serve as the primary hands-on point of contact for client compliance work, managing engagement delivery from kickoff through audit readiness
• Conduct gap analyses, readiness assessments, and risk reviews directly with clients, identifying control deficiencies and building actionable remediation roadmaps
• Develop, write, and maintain client-facing policies, procedures, and control documentation — producing real deliverables, not just reviewing others' work
• Help build and continuously refine Cyber74's internal compliance frameworks, service delivery methodology, templates, and playbooks from the ground up
• Mentor and guide junior compliance staff, reviewing their work and supporting their development without offloading core client responsibilities
• Collaborate with internal security engineers and vCISO team members to deliver integrated security and compliance solutions
• Track regulatory and framework updates to keep client programs current and audit-ready
• Support business development by contributing to proposals, scoping conversations, and client presentations based on direct subject matter expertise

Preferred Skills & Experience

Core Framework Experience (Required)

• 3–5+ years of hands-on experience personally executing engagements across SOC 2 (Type I & II), ISO 27001, and/or PCI DSS — not just program oversight
• Demonstrated ability to independently run a compliance engagement end-to-end: scoping, gap analysis, control mapping, evidence collection, and audit preparation
• Experience in a managed services or consulting environment strongly preferred
• Familiarity with GRC platforms, particularly IntelliGRC (Cyber74's platform of record); experience with Drata, Vanta, Tugboat Logic, or similar tools also valued
• Proven ability to write information security policies, risk assessments, and audit evidence packages from scratch
• Starting salary of 110k and up based on experience

Additional Framework Experience (A Strong Plus)

• Exposure to HIPAA, NIST CSF, or CMMC is a bonus — candidates who excel in our core frameworks are encouraged to apply even without depth in these areas
• Relevant certifications are a plus: CISA, CRISC, CISSP, CISM, or ISO 27001 Lead Auditor/Implementer

General Skills

• Strong project management skills with the ability to manage multiple concurrent client engagements independently
• Excellent written and verbal communication skills, including the ability to present technical topics to non-technical stakeholders and executives

Preferred Attributes

• A practitioner at heart — energized by doing the work, not just managing it
• Proven ability to build from scratch: frameworks, processes, and templates in environments where they don't yet exist
• Detail-oriented and process-driven, with a strong commitment to quality and consistency across every client deliverable
• Self-motivated and comfortable working independently in a remote or hybrid environment
• Collaborative and adaptable, able to work across teams and adjust to evolving client needs
• Growth mindset with an interest in developing new compliance capabilities over time
• Comfortable engaging at the executive level and translating compliance requirements into clear business language

Who We are: 

At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)

Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. 

Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today!  Learn more here: Why New Charter.

New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.