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Program Delivery Manager - Supply Chain Consulting

Role overview

Qualifications

  • Bachelor's degree or equivalent experience
  • Experience in project delivery, program management, consulting operations, service delivery, or resource management
  • Strong project governance, resource planning, stakeholder management, and problem-solving skills
  • Proficiency with Microsoft 365, including Teams, Excel, and project planning tools

Responsibilities

  • Coordinate resource requests across consulting engagements
  • Develop mobilization plans, project schedules, and dependency trackers
  • Resolve delivery challenges such as resource conflicts, scheduling issues, and project dependencies
  • Support development of resource planning tools, skills inventories, and delivery best practices

About the company

BSI logo

BSI

Audit & Assurance Services

BSI is your business improvement partner. We have shaped best practice for over 100 years, helping organizations around the world embed excellence, build competence and capability for sustainable growth.

Company details

Company typeLarge
IndustryAudit & Assurance Services
Company size1001 - 5000

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Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

BSI Consulting Services is a trusted and agenda-shaping partner providing ‘best practice’ technical, regulatory, and business expertise and intelligence for our clients’ most critical EHS, Supply Chain, and Digital risks and opportunities to achieve greater resilience, impact, and future-readiness.

Job Title:Program Delivery Manager - Supply Chain Consulting

Location: USA - Remote
Contract: Full-time, permanent (Occasional travel may be required based on client and business needs, typically less than 10%)

About the Role:

At BSI, we help organizations build resilience, improve performance, and navigate complex global challenges. As a Program Delivery Manager, you will play a key role in supporting the successful delivery of Supply Chain Consulting engagements through effective resource planning, project mobilization, delivery governance, and operational problem-solving.

Working closely with Practice Directors, consultants, technical specialists, regional teams, and external partners, you will help ensure projects are staffed, mobilized, and delivered efficiently while driving continuous improvement across delivery operations.

What you will do:

Resource Planning & Mobilization

  • Coordinate resource requests across consulting engagements.
  • Match project requirements with available skills, certifications, locations, and capacity.
  • Maintain visibility of delivery demand, resource gaps, and mobilization risks.
  • Support rapid mobilization of priority client engagements.

Delivery Operations & Governance

  • Develop mobilization plans, project schedules, and dependency trackers.
  • Apply project management disciplines including risk, issue, and action tracking.
  • Monitor project health, resource utilization, and delivery performance.
  • Prepare updates and reporting for leadership and governance forums.

Operational Problem Solving

  • Resolve delivery challenges such as resource conflicts, scheduling issues, and project dependencies.
  • Coordinate issue resolution across consulting teams, operations, and external partners.
  • Identify opportunities to improve processes, planning, and delivery efficiency.

Continuous Improvement

  • Support development of resource planning tools, skills inventories, and delivery best practices.
  • Identify capability gaps and opportunities to strengthen delivery operations.
  • Contribute to the ongoing evolution of BSI's Global Delivery & Operations capability.

What You'll Bring:

Required

  • Bachelor's degree or equivalent experience.
  • Experience in project delivery, program management, consulting operations, service delivery, or resource management.
  • Strong project governance, resource planning, stakeholder management, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft 365, including Teams, Excel, and project planning tools.

Preferred

  • Experience in supply chain, sustainability, risk, assurance, audit, or consulting environments.
  • PMP, PRINCE2, Agile, Lean Six Sigma, or similar certification.
  • Experience with dashboards, capacity planning, reporting, or resource management tools.
  • Familiarity with AI-enabled tools that enhance planning and operational efficiency.

What we offer:

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 20-days annual leave, bank holidays, medical, dental, vision, and life insurance, 401(K) with company contribution, short-term and long-term disability, maternal leave, paid parental leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. 

The base annual salary for a Supply Chain Risk Consultant can range from $102,000 to $127,500 annually. Actual compensation is based on various factors, including but not limited to the candidate’s competencies, level of experience, education, location, divisional budget, and internal peer compensation comparisons.

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About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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