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Title Express – Assistant General Manager

Role overview

Qualifications

  • Minimum of two years' experience as a manager in a logistics, distribution or operations environment
  • Proven track record of seamless operational functionality and achievement of corporate goals at the AGM level or higher
  • Ability to solve complex problems and issues
  • Strong leadership experience and skills

Responsibilities

  • Assist GM to hire, train and develop staff to meet company guidelines
  • Assist the GM in managing the day-to-day operations of the facility
  • Assist GM in Audit of the facility to confirm and enforce compliance
  • Build relationships with customers to manage satisfaction

Key facts

Other skills

  • Management
  • Problem Solving
  • Leadership
  • Analytical Skills
  • Customer Service
  • Microsoft Office
  • Communication
  • Social Skills

About the company

Copart logo

Copart

Used Vehicle Marketplaces

Copart, a global online auto auction company headquartered in Dallas, Texas is a top-performing S&P 500 company, as noted by The Wall Street Journal. Copart is a global technology leader in the online vehicle auction industry that connects its buyers and sellers via its patented cutting-edge VB3 technology. With a passion for excellence, Copart has a great company culture and strong dedication to our employees. Copart is a veteran-founded company that honors the service of active & reserve duty employees. Copart’s veteran commitments include Leadership Development Programs, tuition reimbursement, and up to 10 days of paid leave for non-activation orders like training. Founded in 1982, Copart connects more than 750,000 buyers and sellers from over 200 locations around the world. With our innovative technology, we remarket salvage and clean title vehicles to dealers, dismantlers, rebuilders, exporters and end users through a multi-channel online internet platform. Copart sells vehicles on behalf of insurance companies, banks, finance companies, fleet owners, car dealerships, cars sourced from the general public and others. Because we are a 100% online auto auction company, Copart Members can browse our incredible inventory, set their own price and get great deals on vehicles through their home computer, smartphone or other mobile device. Copart’s vehicles can range in condition from damaged vehicles that can be used as rebuild projects to like-new, used vehicles. Copart is the parent company to a portfolio of auto service companies, including CashForCars.com, CrashedToys, and National Powersport Auctions (NPA). We currently operate in the United States (Copart.com), Canada (Copart.ca), the United Kingdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es), and Finland (copart.fi).

Company details

Company typeXLarge
IndustryUsed Vehicle Marketplaces
Company size5001 - 10000

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Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.  We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. 

The Assistant General Manager of Title Express will assist the General Manager in managing the overall Planning, Organizing, Leading and Controlling (P-O-L-C) functions of the facility. In addition, the Assistant General Manager will assist the General Manager in managing aspects of the P-O-L-C framework with the goal of leading the facility and staff to meet budget, revenue, and customer satisfaction standards. Through a thorough understanding of Copart policies and practices, the Assistant General Manager will offer hands-on support to the team and create a customer-first environment by offering unique and innovative solutions to customer's needs while maintaining company standards for policy, quality, and service. Title Express is responsible for assisting auto insurance companies with the procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners

  • Assist GM to hire, train and develop staff to meet company guidelines
  • Assist the GM in managing the day-to-day operations of the facility including staff management, customer and employee issues as needed
  • Assist GM in Audit of the facility to confirm and enforce compliance.
  • Build relationships with customers to manage satisfaction
  • Assist GM in tracking and leading facility staff to meet company metrics
  • Provide direction to the team regarding duties and goals

Required Skills & Experience

  • Minimum of two years' experience as a manager in a logistics, distribution or operations environment
  • Proven track record of seamless operational functionality and achievement of corporate goals at the AGM level or higher.
  • Ability to solve complex problems and issues
  • Strong analytical skills to interpret and forecast financial budgets
  • Ability to develop, recommend and implement plans for continuous process improvement
  • Strong leadership experience and skills
  • Excellent interpersonal skills
  • Excellent written and verbal communication skills
  • Great customer relations skills and experience
  • Four-year college degree preferred
  • Proficient in all areas of Microsoft office
  • Experience managing a staff of five or more people
  • Bilingual skill a plus
  • Valid driver's license



 

Benefits Summary: 

·        Medical/Dental/Vision 

·        401k plus a company match 

·        ESPP - Employee Stock Purchase Plan 

·        EAP - Employee Assistance Program (no cost to you) 

·        Vacation & Sick pay 

·        Paid Company Holidays 

·        Life and AD&D Insurance 

·        Discounts 

Along with many other employee benefits. 

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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