Logo for Savior Artigos Texteis Lda

German-Speaking Customer Service Advisor - Automotive (Braga)

Role overview

Qualifications

  • Fluency in German
  • Comfortable working in English
  • Prior customer service experience (plus but not essential)
  • Willingness to learn

Responsibilities

  • Answer customer questions by phone, email, and chat
  • Keep accurate records of each interaction
  • Escalate complex cases to the right team
  • Provide support for day-to-day service queries

Key facts

  • Remote from: Portugal
  • Full time
  • Customer Service / Support Representative
  • English, German

Hard skills

Other skills

  • Customer Service
  • Communication
  • Teamwork
  • Record Keeping

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

We're recruiting German speakers for a Customer Support Specialist role on an Automotive account based in Braga, Portugal.

You'll support customers of a well-known automotive brand with day-to-day service queries.

Work model: Remote.

Start date: 03/Sep/26.

In this role, you'll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and escalate more complex cases to the right team when needed.

We're looking for candidates who communicate confidently in German and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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