Customer Support Representative - French Speaker | Lisbon, Portugal

There's an opening for a Customer Support Representative in Lisbon, Portugal - ideal for French speakers looking for their next move.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Stay calm and clear with customers even when they're frustrated
• Contribute to a supportive, collaborative team environment
• Flag recurring issues so they can be addressed at the source
• Follow up on open cases rather than letting them sit

What we're looking for:

• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal
• Some prior customer-facing experience is a plus, though not essential
• Able to stay organized when handling multiple cases at once

Details:

• Work model: Remote

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Interested? Apply and we'll be in touch.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.