Customer Service - Danish Speaker | Braga, Portugal

We're working with an employer in Braga to fill a Customer Service position for their Danish market.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

Key Responsibilities:

• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email
• Stay calm and clear with customers even when they're frustrated
• Flag recurring issues so they can be addressed at the source

Requirements:

• Comfortable in a fast-moving, customer-facing role
• Clear, professional communication style, written and verbal
• Right to work in the country without sponsorship required
• Able to stay organized when handling multiple cases at once

Working Conditions:

• Schedule: Danish Monday to Friday - 08:00 - 17:00 Days Off - Saturday and Sunday
• Work model: Remote

Salary & Benefits:

• Salary: 1500€ per 14 months

Relocation Package:

Please note that candidates must already be residing in Portugal, as relocation is not offered for these remote positions.

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Apply using the button on this page and we'll follow up with next steps.