• Email & Inbox Management – Manage VP's email inbox and oversee retail store inboxes connected to his team; implement systems for inbox organization and prioritization
• Calendar & Schedule Management – Coordinate VP's calendar, schedule meetings, and ensure optimal time allocation
• Task & Project Management – Build and maintain an organized to-do list system; create scalable processes for task management (working with Asana when applicable or designing custom systems that fit Matt's workflow)
• Administrative Support – Provide one-off project support and general admin across the digital team as needed
• Email Drafting & Communication – Draft professional emails on VP's behalf to vendors and internal team members; respond to communications with judgment about what requires VP's direct input
• Process Development – Design and implement systems that work long-term; identify workflow efficiencies and build solutions that stick
Client Information
The client is a well-established legacy retail company with over five decades of business operations. They maintain a diversified business model with multiple revenue streams, spanning physical retail stores, a thriving e-commerce platform, and an active wholesale division.
Must Haves
• Executive Assistant Experience – Proven experience working directly with C-suite executives (ideally 2+ years with same executive for continuity and trust-building)
• Proactive & Anticipatory – Ability to identify next steps before being asked; strong judgment about priorities
• Communication Skills – Professional, concise writing and communication; ability to draft emails at ~95% quality requiring minimal revision
• Email & Calendar Proficiency – Expert-level management of email systems and calendar coordination
• AI Tool Fluency – Comfortable and skilled with AI tools (ChatGPT, etc.) for drafting, contract review, and workflow automation
• English Communication – Fluent English (verbal and written)
• Long-Term Engagement Track Record – History of multi-year engagements with executives (demonstrates stability and commitment)
Nice to Haves
• Retail or E-commerce Background – Experience in retail, e-commerce, or wholesale industries
• Content Creation Skills – Experience with LinkedIn, social media management (content creation)
• Contract Review & Legal Literacy – Familiarity with contract language and ability to flag key terms
• Asana Experience – Familiarity with Asana or similar project management tools (or ability to learn quickly)
Home Office Requirements
Please only apply for this role if you have the following home office requirements:
· Perfectly working headset and webcam
· Stable internet connection of at least 25 Mbps ~ 50 Mbps
· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift
Only applicants meeting the strict criteria above will be contacted.
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