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Strategic Partner Manager - US

ANYWHERE365®

Role overview

Qualifications

  • Strong network within the Microsoft ecosystem
  • Experience in partner recruitment and management
  • Ability to identify and engage potential partners
  • Commercially focused mindset

Responsibilities

  • Recruit high-potential partners and convert partnerships into revenue
  • Build a high-quality partner pipeline
  • Collaborate with Sales, Marketing, and Leadership teams
  • Support early-stage co-selling opportunities

About the company

ANYWHERE365® logo

ANYWHERE365®

Customer Experience & Contact Centers

What if you could reduce a significant percentage of your unnecessary customer dialogues and gain 65% more productivity in your contact center? With Anywhere365 you can leverage your existing Microsoft investments to skyrocket your customer experience, streamline contact center operations and reduce your IT costs. Anywhere365 has become the leading Dialogue Management solution, native to Microsoft Teams. Our Dialogue Cloud is - the preferred Dialogue Management platform for 1800+ global enterprises, like Toyota, Philips and DHL - recognized by Gartner and - the world’s first Microsoft certified Contact Center for Microsoft Teams. Engage your customers effortlessly across any communications channels, from any device, location and any time. While AI voice bots and chat bots handle all routine requests, human agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring first contact resolution of their issues. Agents work from a single pane of glass. Not having to switch between different point solutions, will result in a faster call handling, saving costly time and over-delivering to the customer’s expectation. Supervisors can measure agent performance, and benchmark them against peers. But just tracking agent performance won’t cut it. Anyone in your business can become the contact center. That’s why we report on customer dialogue KPIs from initial contact to final resolution across the entire enterprise. Run the Anywhere365 Dialogue Cloud on a private or public cloud or as-a-service. Anywhere365 is highly scalable, extremely flexible implementation and ready for future business requirements without significant additional overhead. Request your demo!

Company details

Company typeSME
IndustryCustomer Experience & Contact Centers
Company size201 - 500

Links

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Job description

Founded in 2010 in The Netherlands, AnywhereNow is a global leader in Enterprise Dialogue Management, with a vision to ensure every employee and customer feels heard, understood, and valued.

We help organisations deliver exceptional customer and employee experiences through Microsoft Teams, contact centre solutions, dialogue management, and AI-driven insights.

The Opportunity

Build the next phase of AnywhereNow's US partner ecosystem by recruiting high-potential partners and converting those partnerships into measurable net-new pipeline and revenue.

As a Strategic Partner Manager, you will play a key role in accelerating AnywhereNow's partner-led growth in the United States. Following the early success of our partner programme in the region, this role represents our second US partner hire and will focus primarily on recruiting new partners, building a high-quality partner pipeline, and driving net-new revenue through the partner ecosystem.

This is a commercially focused position for someone who can identify, engage, and onboard the right partners, then transform those relationships into measurable business outcomes. You will target organisations aligned to Microsoft Teams, Contact Centre, Customer Experience, Managed Services, UCaaS, CCaaS, and Enterprise Communications.

You will collaborate closely with Sales, Partner Enablement, Marketing, and Leadership teams to define target partner profiles, execute recruitment strategies, enable new partners, and support early-stage co-selling opportunities.

This role is ideal for someone who enjoys building something new, has a strong network within the Microsoft, UCaaS, CCaaS or Contact Centre ecosystem, and is motivated by creating measurable growth through strategic partnerships.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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