The Lipp Law Firm, PC Virtual Assistant

Please Note: This job is being posted on behalf of Katie Lipp and The Lipp Law Firm, PC (www.lipplawfirm.com) by Great Assistant (www.greatassistant.com). Great Assistant is a company that works with entrepreneurs to match them to assistants.

Katie Lipp is the Owner of The Lipp Law Firm, PC, an employment and business law firm serving clients throughout Washington, DC, Maryland, and Virginia. The firm provides employment law, labor law, corporate law, and intellectual property services to businesses, executives, professionals, and educators. Katie is also a business development consultant who supports law firm owners and entrepreneurs with business growth.

We're looking for a reliable, calm, and proactive Virtual Assistant who communicates clearly, takes detailed notes, and follows through without needing repeated instructions. The right person will be comfortable supporting the Owner and Operations Manager while staying aligned with the firm's core values:

• Support the Person Behind the File
• Be Proactive and Accountable
• Model Professional and Respectful Behavior
• Plan Ahead

This role is important to keeping communication, scheduling, billing support, and daily administrative work organized. You'll need to confidently manage routine tasks on your own while knowing when a higher stakes matter requires additional guidance.

Some of your responsibilities will include:

• Managing and organizing the Owner's email inbox and other assigned inboxes
• Managing the Owner's calendar and coordinating appointments and calls
• Checking in with the Owner each morning to review tasks and priorities
• Responding to requests from the Owner, Operations Manager, and other assigned team members
• Preparing and sending thank you letters to referral partners
• Entering time submitted by independent contractors into PracticePanther
• Creating invoices in PracticePanther toward the end of each month
• Processing client payments through LawPay
• Uploading bank statements to Dropbox for the bookkeeper
• Returning calls to potential clients and responding to new inquiries
• Supporting the team with incoming phone traffic
• Providing a clear end of day update outlining completed work and open items
• Keeping detailed notes, instructions, and procedures organized for future use

In addition to the above, the ideal candidate must be/have:

• Reliable and consistent in following through on tasks
• Professional in communication and conduct
• Calm and focused when managing changing requests and priorities
• Friendly, empathetic, and helpful when communicating with clients and team members
• Proactive and accountable, with a positive attitude
• Detail oriented and accurate
• Strong spelling, grammar, and written communication skills
• Comfortable working with numbers and handling billing, invoices, and payments
• Resourceful and able to bring possible solutions and options to the team
• A strong listener who takes detailed notes and remembers instructions
• Able to follow written processes and complete routine tasks independently
• Responsive and able to communicate clearly, directly, and respectfully
• Good judgment and discretion when handling private legal, client, and financial information
• Able to manage requests from multiple team members and keep priorities organized
• You must be tech savvy and quick to pick up new tools and software
• Previous experience working in a law firm or professional services office is a plus

Experience with the following tools is a plus!

• Google Workspace (Gmail, Google Docs, and Google Sheets)
• Monday.com
• Adobe
• ChatGPT
• Dropbox
• PracticePanther
• LawPay

Position Details

• This is a remote 1099 contractor position
• The position will be 15 to 20 hours per week, with the possibility of additional hours as needed
• Hours are flexible Monday through Friday, with some morning ET availability required
• Candidates residing in the ET or CT time zones are preferred
• The pay rate is $30/hr. USD
• You must be able to pass a background check
• We are looking for someone to become a long-term (3+ years) team member

Please note that this job description is intended to provide a general overview of the position and doesn't include every responsibility, duty, or skill required.

**Please do not contact Katie Lipp or The Lipp Law Firm, PC directly; doing so will disqualify your application***