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Key Account Director (Professional Services)

Role overview

Qualifications

  • Experience in platform sales and associated services with budgets of £5-50m per transaction
  • Solid connections into the entire chain within IT, integration architecture teams
  • Demonstrable knowledge of the UK utilities sector
  • Track record of closing complex, multi-year deals of £5m+ with large regulated enterprises

Responsibilities

  • Own and grow a portfolio of strategic accounts in the UK utilities sector
  • Create and develop existing relationships with CIO/CDOs
  • Drive new business development through proactive outreach, industry events, and ecosystem partnerships
  • Lead complex, multi-stakeholder sales cycles from qualification through to contract close

Key facts

Other skills

  • Entrepreneurship
  • Relationship Building
  • Collaboration
  • Problem Solving

About the company

Vyn logo

Vyn

Artificial Intelligence & Machine Learning Services

Vyntelligence (Vyn®) is the market-leading Work Experience Platform, purposefully designed for intelligent collaboration to build happier customers, contractors and colleagues. Re-imagine customer & field workflows with Vyn ® SmartVideoNotes ® data capture and Agentic Video Intelligence. Top 90% of UK utilities, telecoms, and retail clients trust Vyn® , creating trusted engagement by simplifying and speeding up work to optimise asset lifecycles. Vyn® powers collaboration across billions of dollars in assets, thousands of teams, and millions of consumers. By reducing field visits, upskilling workers, and enhancing safety, Vyn balances profit with sustainability. Vyn® turns field videos — captured before, during, and after work — into automated workflows, such as invoicing and work instructions. Its AI-driven insights help businesses improve pricing accuracy, speed up delivery, ensure safety, and maintain compliance. As a pioneer in Video Intelligence, Vyn has the largest expertly-curated short-video knowledge base, integrating advanced Generative AI models across video, vision, and speech. Vyn® is proud to partner with game changer clients, such as EDP, Total Energies, Cadent Gas, Scotia Gas, Suez, Northumbrian Water, Severn Trent, Openreach, Vodafone, and UK Power Networks.

Company details

IndustryArtificial Intelligence & Machine Learning Services
Company size51 - 200

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Job description

At Vyn, we're reimagining how work gets done in the deskless world.

Our platform enriches expertly-curated short videos — captured before, during, and after work — with AI-powered automated workflows. We own the world's largest dataset of this kind, enabling field users and customers to make smarter, more efficient decisions about their assets and operations.

Our purpose is to deliver transformative commercial and environmental outcomes, helping global clients across utilities, telecoms, retail and energy improve pricing accuracy, speed up delivery, ensure safety, and maintain compliance.

What you’ll do:

  • Own and grow a portfolio of strategic accounts in the UK utilities sector, selling professional services that drive IT / Data/ AI transformation opportunities for clients.

  • Create and develop existing relationships with CIO/ CDOs to drive services including Intelligence as a service (Assets, Sites, Work), analytics and FDE services to speed up outcomes across the UK’s leading energy, water and grid operators.

  • Drive new business development through proactive outreach, industry events, and ecosystem partnerships; build and convert a 3x quota pipeline

  • Lead complex, multi-stakeholder sales cycles from qualification through to contract close, collaborating closely with pre-sales, delivery and product teams

  • Represent the company at UK energy and utilities forums and trade bodies; act as a visible thought leader in the data analytics space for regulated industries

What you’ll need:

  • Experience in platform sales and associated services with budgets of £5-50m per transaction (inclusive of ARR and professional services) for multi year programmes.

  • Has solid connections into the entire chain within IT, integration & architecture teams ideally worked into systems integration and professional services built on Salesforce, Service Now, Esri and Maximo.

  • Demonstrable knowledge of the UK utilities sector (energy, water, or grid) and its operational, regulatory, and commercial drivers

  • A track record of closing complex, multi-year deals of £5m+ with large regulated enterprises; comfortable navigating long procurement cycles

  • Exceptional C-suite stakeholder management and executive communication skills; credible and confident presenting to boards and senior leadership teams

  • Prior experience at a leading professional services or technology consulting firm (e.g. Accenture, Cognizant, Capgemini, IBM, KPMG) strongly preferred; entrepreneurial drive to thrive in a scale-up environment

We are an equal opportunity employer committed to creating a workplace where everyone feels empowered to bring their full, authentic selves to work.

We celebrate diversity in all forms and make employment decisions based on merit, qualifications, and business needs.

We do not discriminate on the basis of race, religion, national origin, ancestry, gender, gender identity or expression, sexual orientation, age, disability, genetic information, veteran status, or any other protected characteristic.

If you need accommodations at any point in the hiring process, we’re here to support you.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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