● Manage day-to-day administrative tasks (email, calendar, data entry, follow-ups)
● Organize and manage the company inbox, keeping it clean and up to date
● Respond to incoming emails promptly and professionally, escalating where needed
● Keep our CRM or tracking system up to date and organized
● Handle general customer inquiries and route them appropriately
● Support the owner/team with ad hoc tasks as needed
Lead Management & Sales
● Monitor and manage our Thumbtack account, responding promptly to new leads
● Conduct outbound and follow-up outreach to potential clients via phone, text, and email
● Pitch our services and guide prospects through the sales process to convert them into
clients
● Track leads, follow-ups, and conversions in our CRM or tracking system
● Follow up on quotes/estimates to close the loop on pending leads
Scheduling
● Schedule appointments and consultations between prospects/clients and our team
● Manage the team's calendar to avoid conflicts and keep things running smoothly
● Send appointment reminders and confirmations to reduce no-shows
Social Media & Outreach
● Manage and post content across our social media accounts
● Reach out directly to potential clients to generate new leads and interest
● Monitor engagement and respond to comments/messages
● Support promotions, seasonal campaigns, or ad content as needed
Client Information
The company is a growing startup in the home organization industry, focused on helping clients create clean, functional, and organized living spaces.
As the business expands, the founder is seeking a reliable support system to streamline operations, manage leads and scheduling, improve client communication, and support ongoing social media outreach and business growth.
Must Haves
● Proven CRM experience
● Thumbtack (or similar lead-platform) experience
● Phone and text-based sales/pitch confidence
● Scheduling/calendar management experience
Home Office Requirements
Please only apply for this role if you have the following home office requirements:
· Perfectly working headset and webcam
· Stable internet connection of at least 25 Mbps ~ 50 Mbps
· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift
Only applicants meeting the strict criteria above will be contacted.
Connect With Us
https://virtualcoworker.com.ph
https://virtualcoworker.com/our-culture
https://www.facebook.com/virtualcoworker
https://www.linkedin.com/company/virtual-coworker
