Strategic Customer Development Manager

Entity:

Supply, Trading & Shipping

Job Family Group:

Sales Group

Job Description:

About us

Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fueled by world-class insight and expertise. We’re always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world’s leading energy company!

About the role

BP Products N.A. Inc. is seeking a Strategic Customer Development Manager to drive growth and profitability by developing and executing comprehensive account strategies for key customers. This role requires a blend of analytical prowess, consultative selling expertise, and a deep understanding of market dynamics to forge strong, lasting partnerships.

Key Responsibilities

• Develop and implement strategic account plans aligned with BP's overall business objectives, focusing on customer profitability and long-term value creation.
• Conduct in-depth business analysis to identify customer needs, market opportunities, and competitive threats, using this insight to drive sales forecasting and demand planning.
• Employ consultative selling skills to understand customer challenges and position BP's products and services as optimal solutions, negotiating value effectively.
• Cultivate and manage strong partner relationships, both internally and externally, to ensure seamless execution of strategies and maximize customer satisfaction.
• Lead stakeholder management activities, fostering internal alignment across various departments (e.g., sales, marketing, operations) to support strategic customer initiatives.
• Lead business development efforts by identifying and winning new customers, expanding market share, and building strategic relationships that drive sustainable growth
• Champion Agility core practices within the sales and customer development process, promoting continuous improvement and adaptability.
• Analyze customer segmentation and market trends with a global perspective to identify new growth avenues and competitive advantages within the sector.

Essential education, experience and requirements

• Proven experience in account strategy and business development, with a strong track record of success in driving customer growth and profitability.
• Demonstrated expertise in business analysis, customer and competitor understanding, and market dynamics.
• Exceptional consultative selling skills and the ability to negotiate value effectively.
• Strong proficiency in partner relationship management and stakeholder management.
• Experience with sales forecasting/demand planning.
• Familiarity with Agility core practices.
• Ability to think strategically with a global perspective and apply insights to specific sectors.

How much do we pay (Base)? 139,000 - 198,000 USD Annually

• Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.

This position is eligible for Core, US Benefits. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full-time employees. You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Core U.S. Benefits. Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child.

We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee.

As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Core U.S. Benefits.

Why join bp:

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to encouraging an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

Travel Requirement

Up to 25% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Account strategy and business planning, Agility core practices, Business Acumen, Business Analysis, Consultative selling skills, customer and competitor understanding, Customer Profitability, Customer Segmentation, Customer Value Proposition, Digital Fluency, Global Perspective, Internal alignment, market, Negotiating value, Offer and product knowledge, Partner relationship management, Sales forecasting/demand planning, Sector, Stakeholder Management

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.