Assistant Manager, E-Commerce

Job Title: Assistant Manager, E-Commerce

Position general view:

• Budget: 3.000 - 5.000 MYR (Including all the tax, EPF, Socso)
• Must-have: experience with eCommerce management and professional in Mandarin, Cantonese
• Work type: Remote Fulltime 100% (So you can still stay in Malaysia and work remotely with the engineering team in Hongkong)
• Need to follow Hongkong Public holiday
• We prefer Malaysian candidate w Cantonese speaking

Job Description:

We are seeking an Assistant Manager to drive Shopee sales, promotions, and operational efficiency on the Shopee platform. This role involves strategizing and executing campaigns, optimizing store performance, and collaborating with key stakeholders to maximize business growth.

Key Responsibilities:

• Develop and implement sales strategies to achieve revenue targets on Shopee.

• Plan and manage promotional campaigns, including major Shopee Mega Campaigns.

• Analyze sales performance, market trends, and customer insights to enhance product visibility and store competitiveness.

• Optimize product listings, pricing strategies, and digital marketing efforts to drive conversions.

• Work closely with internal teams and Shopee account managers to ensure seamless execution of marketing initiatives.

• Oversee store operations, including inventory management, order fulfillment, and customer engagement.

• Monitor campaign performance, generate reports, and provide actionable recommendations for continuous improvement.

• Respond to customer inquiries and ensure high levels of satisfaction and brand reputation.

Requirements:

• Bachelor's degree in Business, Marketing, E-commerce, or a related field.

• Minimum 5 years of experience in e-commerce, online sales, or digital marketing, preferably with Shopee or similar platforms.

• Strong analytical skills with experience in data-driven decision-making.

• Knowledge of Shopee platform operations, promotions, and marketing tools.

• Good written and spoken English and Cantonese is a must.

• Ability to multitask and thrive in a fast-paced, dynamic environment.