Key Facts

Remote From:

Full time

English

Hard Skills

Property Management Invoicing Digital File Management Data Entry Email Management Event Scheduling Budget Analysis Payment Processing Digital File Management Policy Enforcement Vendor Management Supply Chain Billing Inquiries Meeting Facilitation Digital File Management Accounting Google Workspace Telephony

Other Skills

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Video Conferencing
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Virtual Collaboration
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Microsoft Office
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Report Writing
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Communication
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Multitasking
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Time Management
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Customer Service
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Organizational Skills
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Detail Oriented
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Prioritization
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Social Skills

Roles & Responsibilities

High school diploma or equivalent; additional qualifications or certification in administrative support preferred
Proven experience in an administrative role, ideally in a remote setting
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills, comfortable with virtual interactions; proficient in MS Office, Google Suite, and property management software

Requirements:

Manage virtual communications and serve as the primary point of contact for residents and staff via email, phone, and video conferencing, including handling timely, professional online correspondence
Coordinate remote meetings, set agendas, facilitate sessions, and record minutes; maintain and organize digital documents (contracts, service agreements, resident records)
Assist with financial processing and vendor liaison, including handling invoices, payments, online billing, billing inquiries, and tracking vendor progress using online tools
Support event planning, policy compliance, reporting, and general administrative tasks in a remote setting, including updating residents on policies and preparing management reports

Job description

Key Responsibilities:
1. Virtual Communication Management: Act as the primary point of contact for residents and staff via email, phone, and video conferencing.
2. Online Correspondence Handling: Manage electronic correspondence, ensuring timely responses and professional communication with residents, vendors, and team members.
3. Remote Meeting Coordination: Organize virtual meetings, including setting agendas, facilitating online sessions, and recording minutes.
4. Digital Document Management: Maintain and organize important electronic documents, such as contracts, service agreements, and resident records.
5. Financial Processing Assistance: Support in handling invoices and payments remotely, managing online billing systems, and addressing billing inquiries.
6. Vendor Liaison: Coordinate with external vendors for maintenance and services, tracking progress and ensuring quality via online tools.
7. Event Planning and Coordination: Assist in the remote planning of community events and online activities for residents.
8. Policy and Compliance Support: Help ensure adherence to condo policies, updating residents on changes and new regulations via digital platforms.
9. Reporting and Analysis: Prepare and compile various reports for management, like budgetary summaries and resident feedback, using digital tools.
10. General Administrative Tasks: Perform typical administrative duties such as data entry, digital filing, and supply ordering in a remote setting.

Qualifications:
- High school diploma or equivalent; additional qualifications or certification in administrative support preferred.
- Proven experience in an administrative role, ideally in a remote setting.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills, comfortable with virtual interactions.
- Proficient in MS Office, Google Suite, and property management software.
- Ability to manage multiple tasks and prioritize in a remote work environment.
- Basic understanding of accounting and office management.
- A customer-service oriented approach.

Benefits:
- Competitive salary
- Flexible work schedule
- Health insurance
- Paid time off
- Retirement plan options
- Professional development opportunities