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Revenue Systems Enablement Manager

Role overview

Qualifications

  • 5+ years of relevant work experience in Revenue Management and Hospitality
  • Comprehensive knowledge of pricing and Revenue Management systems, principles, and practices
  • Experience with franchising businesses and/or hotel Management Company across multiple brands
  • Proficiency in SQL and Tableau

Responsibilities

  • Lead implementation and rollout activities for new systems and features
  • Drive adoption through training and communication
  • Provide operational support and issue resolution
  • Track performance and system health metrics

Key facts

Other skills

  • Microsoft Excel
  • Creative Problem Solving
  • Strategic Planning
  • Critical Thinking
  • Social Skills
  • Active Listening
  • Action Oriented
  • Accountability
  • Collaboration
  • Detail Oriented

About the company

Choice Hotels International logo

Choice Hotels International

Hotels & Lodging

Choice Hotels International, Inc. (NYSE: CHH) is one of the world’s largest and most successful lodging franchisors. On August 11, 2022, Choice acquired Radisson Hotels Americas, adding nine brands and approximately 67,000 rooms to its portfolio in the United States, Canada, Latin America, and the Caribbean. With 22 brands, Choice Hotels has more than 7,500 hotels and nearly 650,000 rooms in 46 countries and territories as of August 11, 2022. The Choice® family of hotel brands provides business and leisure travelers with a broad range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and St. Louis Park (MN), and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success.

Company details

Company typeLarge
IndustryHotels & Lodging
Company size1001 - 5000

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Job description

   

JOB SUMMARY:

The Revenue Systems Enablement Manager supports the strategy, development, and delivery of revenue management technologies that help hotels optimize pricing and improve profitability. This role contributes to the RM Tech product roadmap and drives execution of system enhancements, rollouts, and training for franchise-facing tools, while partnering with cross-functional teams, vendors, and franchisees. The position also owns key operational responsibilities, including system implementation support, performance monitoring, and adoption tracking. This role exists to ensure revenue management systems are effectively deployed, utilized, and continuously improved to deliver measurable business value and support data-driven pricing decisions.

Note: This role is not eligible for visa sponsorship now or in the future.

RESPONSIBILITIES:

  • Lead implementation and rollout activities for new systems and features: Coordinate with internal teams and external partners to launch system enhancements, including onboarding new properties and introducing new platforms.

  • Drive adoption through training and communication: Develop and deliver training materials and sessions to ensure users understand and effectively use the tools, improving overall system utilization.

  • Provide operational support and issue resolution: Monitor system usage, identify issues, and work with cross-functional teams to resolve them quickly, minimizing disruption to users.

  • Track performance and system health metrics: Maintain key performance indicators (KPIs) to evaluate system effectiveness and provide insights that support continuous improvement.

  • Collaborate across teams to deliver results: Partner with technology, operations, and external vendors to align priorities, track progress, and ensure successful execution of initiatives.

QUALIFICATIONS:

Employment Experience

  • 5+ years of relevant work experience in Revenue Management and Hospitality

  • Experience with franchising businesses and/or hotel Management Company across multiple brands a strong plus.

Technical Skills

  • Comprehensive knowledge of pricing and Revenue Management systems, Revenue Management principles and philosophies, industry standard metrics and practices, and emerging technologies.

  • Knowledge of hotel technology systems including RMS, PMS, CRS and channel connectivity.

  • Experience with IDeaS RMS platforms preferred

  • Product Management Skills including organization, planning, scheduling, tracking and reporting.

  • Proficiency in SQL and tableau

  • Proficient in the use of all Microsoft office applications with high degree of demonstrated proficiency in Excel.

Additional Skills & Competencies

  • Ability to apply critical thinking skills to understand and solve complex problems

  • Strategic Planning

  • Strong Interpersonal skills

  • Creative Problem Solving

  • Active Listening

  • Action Oriented

  • Ensures Accountability

  • Communicates Effectively

  • Collaborates

  • Nimble Learning

  • Champion of Change Management

  • Strong attention to detail

  

Education Requirements

  • Bachelor’s degree in business, economics, hospitality management, computer science or a related field.

  • CRME certification

Salary Range

The salary range for this position is $99,919 - $117,552. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP).

   

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

  • Competitive compensation and benefits, including medical, dental, and vision coverage
  • Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
  • Financial benefits for retirement and health savings
  • Employee recognition programs
  • Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.  

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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