About Chartis

The challenges facing US healthcare are longstanding and all too familiar. We are Chartis, and we believe in better. We work with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises that make US healthcare more affordable, accessible, safe, and human. With more than 1,450 professionals, we help providers, payers, technology innovators, retail companies, and investors create and embrace solutions that tangibly and materially reshape healthcare for the better. Our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—is 100% focused on healthcare and each has a longstanding commitment to helping transform healthcare in big and small ways. Believe in better.

Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville. Remote work is allowed.

Epic Lumens Analyst

Position Summary

The Epic Lumens Analyst is responsible for the design, configuration, implementation, optimization, and ongoing support of the Epic Lumens application, which supports endoscopy and gastroenterology procedural workflows. This role partners closely with physicians, nurses, procedural staff, IT teams, and operational leadership to develop efficient clinical workflows, improve patient safety, and ensure accurate clinical documentation, scheduling, charge capture, and regulatory compliance. The analyst serves as the primary subject matter expert (SME) for Epic Lumens while collaborating across related Epic applications including OpTime, Radiant, Cupid, Prelude, Cadence, Resolute, and MyChart as needed.

Key Responsibilities

• Design, configure, build, test, implement, and maintain Epic Lumens application functionality.

• Analyze current-state workflows and recommend future-state solutions that improve operational efficiency and clinician satisfaction.

• Gather and document business, clinical, and technical requirements from stakeholders.

• Configure procedure records, documentation tools, SmartForms, preference lists, order sets, charge capture workflows, and reporting work queues.

• Support endoscopy and gastroenterology scheduling, documentation, procedure tracking, and clinical workflows.

• Collaborate with physicians, nursing leadership, anesthesia, surgery, revenue cycle, and operational teams to optimize integrated workflows.

• Participate in Epic implementations, upgrades, new feature adoption, optimization initiatives, and application enhancements.

• Develop and execute unit testing, integrated testing, regression testing, and User Acceptance Testing (UAT).

• Troubleshoot application issues and perform root cause analysis for production incidents.

• Coordinate issue resolution with Epic Technical Services and third-party vendors.

• Support integrated workflows with Radiant, OpTime, Cupid, Anesthesia, Resolute, Cadence, Prelude, MyChart, and other Epic applications.

• Maintain application documentation, build standards, change control documentation, and workflow diagrams.

• Provide go-live planning, activation support, command center coverage, and post-production stabilization.

• Monitor system performance and recommend continuous improvement opportunities.

• Assist with system governance, change management, and release management activities.

• Provide end-user training, mentoring, and knowledge transfer to operational teams.

• Participate in on-call support and after-hours maintenance as required.

Hourly range: $75-$85. The hourly range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs.

At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.