HR Systems Manager (Workday & AI)

About Wunderkind:

Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue. Founded in 2010, Our goal is to scale a brand’s ability to create and grow customer relationships through websites, email, text, and ads. We believe individuals should have the freedom to choose the kind of internet they want. An internet that fosters genuine relationships with brands. An internet that treats humans like real people instead of “web traffic.” We also believe in empowering brands to treat their customers as individuals, satisfying their unique needs with tailored experiences and thoughtful communication. By expertly personalizing, automating, and scaling beautiful one-to-one experiences, Wunderkind helps brands acquire new customers at scale and keep them loyal for life.

About the Role:

As the HR Systems Manager (Workday & AI), you will be based remotely within the UK, with a preference (though not essential) for someone who can occasionally commute to the Manchester area for co-working sessions. 

The primary aim of this role is to serve as our internal Workday helpdesk while simultaneously acting as the HR department's dedicated AI, automation, and integration expert. You will play a pivotal role in optimizing all areas of our HR technology stack, building seamless automation workflows, and systematically decluttering highly complex Workday configurations and data to ensure operational scalability.

Role Responsibilities:

• Act as the primary helpdesk support resource for all internal Workday queries, troubleshooting configurations, and resolving data discrepancies.
• Serve as the HR department's leading expert on generative AI tools, modern automation workflows, and custom platform integrations.
• Audit, refine, and systematically declutter highly complex Workday configurations, core business processes, and underlying data architectures.
• Optimize and continuously manage all areas of our broader HR technology stack to ensure performance, compliance, and cross-platform synchronization.
• Design, build, and maintain smooth integrations between Workday and supplementary applications to eliminate manual administrative bottlenecks.
• Collaborate cross-functionally to identify automation opportunities within core HR processes, leveraging AI models to drive team efficiency and scale operations.
• Help develop and operationalize best practices by creating system training materials, clear technical documentation, and customer-facing guides for internal teams.
   

About You:

The ideal candidate will be a highly motivated, analytical, and forward-thinking systems professional with a passion for HR technology and artificial intelligence. Most importantly, you will exhibit the following traits:

• Outstanding troubleshooting, analytical, and problem-solving abilities coupled with superb communication skills to relay your solutions.
• Detail-oriented with a sharp focus on data integrity, configuration hygiene, and project prioritization.
• An entrepreneurial and resourceful mindset, particularly regarding how emerging AI technologies can streamline traditional operational workflows.
• Comfortable operating in a fast-paced, high-growth environment where technical systems and responsibilities may shift.
• A healthy dose of humility and a deeply collaborative mindset to support the wider team as a dedicated resource

Required Qualifications:

• A non-negotiable minimum of 3 years of deep, hands-on technical experience working in-depth with Workday system administration and configuration
• Workday PRO HCM certification is a strong advantage
• Demonstrable experience working with generative AI tools, connecting these to big data to support stakeholder decision-making, reporting and agentic operations — with a strong preference for practical exposure to Claude and/or Gemini.
• Prior hands-on experience or functional familiarity with any of our remaining tech stack platforms sits in the highly desirable category: Lattice, Greenhouse, Jira, Google Workspace, and ADP.
• Proven track record of managing system integrations, data cleaning operations, and technical system overhauls.