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Regional Business Consultant (Franchise Operations & Growth) at Bosun

Role overview

Qualifications

  • Experience leading teams, multi-unit operations, or business units
  • Background in franchise operations, consulting, coaching, or multi-location leadership
  • Exposure to KPIs, financial metrics, and operational performance management
  • Ability to influence, coach, and build trust with business owners

Responsibilities

  • Coach and advise franchise owners on business operations, growth strategy, and profitability
  • Analyze financial performance and translate insights into actionable recommendations
  • Drive improvements in sales, customer experience, and operational efficiency
  • Facilitate trainings, workshops, and group sessions

About the company

Bosun logo

Bosun

Human Resources, Staffing & Recruiting

At Bosun, we want to holistically solve client’s problems by providing the right remote team members for all back-office roles who can operate your business. New services to clients include implementing and automating technology, such as CRMs, accounting software, project management tools, payroll, etc. and documenting processes around technology and their remote team. In addition to remote staffing we also help to find you the best direct hire while we do all of the front end work. You'll get the very best quality resources from Bosun. Let us put our years of experience in sourcing incredible talent to work for you.

Company details

Company typeScaleup
IndustryHuman Resources, Staffing & Recruiting
Company size51 - 200

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Job description

Regional Business Consultant (Franchise Operations & Growth)

Location: Remote (U.S.-based)
Travel: Up to 50%

About the Opportunity

We are partnering with a nationally recognized franchise organization in the property services and restoration industry to hire a Regional Business Consultant (RBC). This role is critical in driving franchisee success through coaching, financial performance optimization, and operational leadership.

This is a high-impact position where you will work directly with business owners to improve profitability, scale operations, and elevate overall performance across a portfolio of locations.

What You’ll Do

  • Coach and advise franchise owners on business operations, growth strategy, and profitability
  • Analyze financial performance (P&L, EBITDA, KPIs) and translate insights into actionable recommendations
  • Drive improvements in sales, customer experience, and operational efficiency
  • Build strong relationships and influence outcomes without direct authority
  • Lead structured business planning and hold owners accountable to goals
  • Navigate complex situations, including conflict resolution and performance challenges
  • Conduct virtual coaching sessions and periodic in-person site visits
  • Facilitate trainings, workshops, and group sessions
  • Collaborate with internal teams on broader network initiatives

What Success Looks Like

  • Improved sales and profitability across assigned franchise locations
  • Strong franchisee engagement and relationship trust
  • Measurable impact on KPIs including revenue, EBITDA, customer satisfaction, and cycle time
  • Ability to coach a diverse mix of owners—from new operators to long-tenured business owners

What We’re Looking For

Core Competencies

  • Relationship-Driven Leadership: Ability to influence, coach, and build trust with business owners
  • Business & Financial Acumen: Comfortable analyzing P&Ls, identifying drivers, and making data-backed recommendations
  • Strategic Problem Solving: Ability to assess situations quickly and adapt coaching style to different personalities and business needs

Ideal Background

  • Experience leading teams, multi-unit operations, or business units
  • Background in franchise operations, consulting, coaching, or multi-location leadership (e.g., retail, restaurant, service industries)
  • Experience driving results through others (not just individual contribution)
  • Exposure to KPIs, financial metrics, and operational performance management

Nice-to-Have (Not Required)

  • Experience in restoration, construction, or home services
  • Background in business consulting, coaching, or advisory roles
  • Strong analytical or financial background (e.g., accounting, business evaluation)
  • Interest or exposure to technology, systems, or AI-driven process improvements

Compensation & Benefits

  • Base Salary: $85,000 – $95,000
  • Bonus Potential: Up to $60,000 annually (performance-based)
  • Total Compensation Potential: ~$140K–$155K+
  • Remote work environment
  • Structured onboarding and training program
  • Ongoing professional development

Additional Details

  • Remote role with flexibility, but requires strong self-management and accountability
  • Travel includes franchise visits, team meetings, and company events
  • Ideal candidates are comfortable with a dynamic, fast-paced environment and can effectively prioritize competing demands

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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