Logo for New Relic, Inc.

Sales Development Representative

Role overview

Qualifications

  • Fluent in English and ideally one more language (Korean or Thai)
  • Proven track record of meeting or exceeding sales targets
  • Excellent communication skills
  • Passion for technology and the technology landscape

Responsibilities

  • Generate new business opportunities within the ASEAN market via cold calls, personalized emails, and social selling
  • Quickly understand customer pain points and articulate how New Relic solves them
  • Map target accounts, identify decision-makers, and craft outreach campaigns with AEs
  • Manage and grow prospect pipeline, contributing to qualified meetings and pipeline metrics

About the company

New Relic, Inc. logo

New Relic, Inc.

Computer Software / SaaS

After inventing application performance monitoring (APM), New Relic stands at the forefront of observability with the most advanced platform for eliminating digital interruptions. Businesses around the world including adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill run on New Relic to create better digital experiences, optimize revenue, and lead innovation. www.newrelic.com.

Company details

Company typeLarge
IndustryComputer Software / SaaS
Company size1001 - 5000

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Job description

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Sales Development Representative:

We’re New Relic, and we’re not just another SaaS company—we’re the global leader in observability, giving the world’s best tech teams the X-ray vision they need to thrive in an AI-first world. In a time where digital transformation is moving at lightning speed, we are the reason the world's biggest platforms stay online and perform at their peak.

We need a driven, resilient, and resourceful sales pro to join our Singapore team and fuel the rocket ship. If you view cold calling as a high-stakes sport and pipeline generation as your personal masterpiece, you belong here.
We are looking for someone Fluent in English and ideally one more language either Korean or Thai to help cover the territory better.

Your Opportunity: The Pipeline Catalyst

As a Business Development Representative (BDR), you are the face of New Relic in one of the most exciting tech hubs on the planet. You’ll partner directly with our high-performing Account Executives (AEs) to land deals with Asia’s most innovative unicorns, disruptors, and established enterprises.

What You’ll Be Doing (Your Superpowers at Work)

  • The Hunt: Master outbound strategy. Generate new business opportunities within the ASEAN market through tailored cold calls, personalized emails, and savvy social selling.
  • The Qualifier: Be the detective! Quickly understand customer pain points—what's keeping Indian CTOs and DevOps leads up at night?—and articulate exactly how New Relic solves it.
  • The Strategist: Team up with your AEs to map target accounts across various sectors (Fintech, E-commerce, EdTech, and many more!), identify decision-makers, and craft irresistible outreach campaigns.
  • The Accelerator: Diligently manage, nurture, and grow your prospect pipeline, turning early-stage curiosity into qualified, valuable meetings.
  • The Closer (of Meetings): Consistently crush your daily, weekly, and monthly metrics for qualified meetings and pipeline contribution while delivering a stellar customer experience.

Why You Should Join the Relic Crew

  • High-Growth Environment: Join a collaborative team in Singapore that thrives on shared success.
  • Level Up: You'll receive personalized coaching and access to world-class sales tools (we invest in the best).
  • Real Career Path: BDR is a launchpad. We have a proven track record of promoting top BDRs into Account Executive, Renewals and other leadership roles. Your growth is our goal.
  • Flexibility That Matters: We embrace a flexible workforce model, meaning you can work in the environment that best supports your success—remote, office-based, or hybrid.



The Essentials (What You’ve Got)

  • Grit & Resilience: Sales is tough, and you thrive on the challenge. You view "no" as "not yet."
  • Proven Hustle: You’re a self-starter with a track record of meeting or exceeding sales targets in a fast-paced environment.
  • Communication Power: You can articulate complex technical values in a clear, compelling, and conversational way.
  • Market Passion: You’re excited about the technology landscape and the breakneck pace of a global market leader.

The Cherry on Top (Bonus Points)

  • You've previously used sales engagement tools like Salesloft, Lusha, LinkedIn Sales Navigator and CRM tools like Salesforce.
  • The Singapore Edge: You have a proven track record of selling software or SaaS products to ASEAN-based companies and enterprises.
  • You speak fluent tech (e.g., you know what APM, Cloud, and Microservices are).

 

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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