AML & RG Specialist

Location: Malta
Employment Type: Full-time

We are seeking a proactive and detail-oriented AML & RG Specialist to join a growing iGaming business operating in the Swedish market. This role is focused on Anti-Money Laundering (AML) and Responsible Gaming (RG), ensuring compliance with regulatory requirements while supporting a safe and responsible player environment.

The successful candidate will be responsible for customer reviews, transaction monitoring, risk assessments, account investigations, and withdrawal checks, while contributing to the wider operations team.

Key Responsibilities

• Conduct AML and Responsible Gaming reviews in line with internal policies and regulations.

• Perform KYC, CDD, and EDD checks and assess customer risk profiles.

• Monitor customer activity and transactions, identifying unusual or suspicious behaviour.

• Review customer accounts, investigate cases, and escalate where necessary.

• Process withdrawal requests and payment-related checks.

• Support responsible gaming interactions and account restrictions.

• Maintain accurate records and case documentation.

• Communicate effectively with customers and internal stakeholders.

• Provide occasional support for customer service enquiries via email.

• Assist with operational projects and process improvements.

Requirements

• 1–3 years of experience within iGaming, ideally with exposure to AML and/or Responsible Gaming.

• Understanding of KYC, CDD, EDD, transaction monitoring, and risk assessment processes.

• Experience reviewing customer accounts, transactions, and withdrawals.

• Strong analytical skills and attention to detail.

• Excellent written and spoken English.

• Ability to make balanced decisions and handle sensitive information professionally.

• Strong organisational skills with the ability to manage multiple priorities.

• Customer-focused mindset and willingness to support wider operational activities.

• Swedish language skills or experience with the Swedish market would be an advantage.

• Flexibility to provide occasional weekend or out-of-hours support when required.

What's on Offer

• Flexible working environment and collaborative company culture.

• Exposure to a broad range of AML, Responsible Gaming, and operational activities.

• Ongoing training, mentorship, and career development opportunities.

• Competitive salary and the opportunity to join a growing international iGaming business.