Bachelor’s/University degree or equivalent experience
3 plus years Operations / Technology experience
Excellent communication skills
Good analytical skills
Requirements:
Lead regular key stakeholder meetings and forums of the FM and CF teams
Manage and maintain ongoing FM/CF Governance initiatives
Oversee FM and CF control environments
Coordinate regional teams’ implementation of key Client processes
Job description
Global Financial Firm located in Canada, has an immediate contract opportunity for an experienced Governance Support Analyst
"This role is 100% Remote Opportunity.
****Video/ f2f interviews are required prior to all offers.
Pay rate range: $ 77.00 - $ 82.00 Negotiable based upon years of experience
Job Description:
Real Estate Services (RES) is a division providing real estate support services to all Banking businesses. RES is dedicated to providing all Banking businesses with premises that are cost effective, safe, and productive and valued by our customers as a strategic partner in their successes and by our employees.
For this position, we are looking for an operational analyst with a background in banking operations or technology who will help the RES Facility Management (FM) and Critical Facilities (CF) teams in their daily activities and be their chief point of contact in process governance-related matters.
What you’ll do
Lead regular key stakeholder meetings and forums of the FM and CF teams reviewing and discussing key control reporting and action plans.
Manage and maintain ongoing FM/CF Governance initiatives, enhancements and challenges. Coordinate between stakeholder teams and other parties where necessary
Oversee FM and CF control environments and make sure they are effective in both design and implementation
Coordinate and oversee regional teams’ implementation of key Client processes and guidelines such as Client’s Structural Due Diligence and Seismic Risk Assessment control processes
Coordinate regional teams’ implementation of Client’s Quality Building Operational Review (QBOR) monitoring process including the facilitation of the monthly QBOR Governance meeting
On demand, provide analytics of FM and CF key systemic data (REALM and TechFace reports)
Provide advisory where needed, or coordinate between stakeholders and subject matter experts in case of any process or control-related questions
Help control monitoring processes and collaborate with the FM or CF functional teams, the Risk & Control Team or the F&C Business Execution teams during any Management Control Assessment (MCA) or audit-related queries. Act as a point of quality check for such reviews and make sure that all deliverables are shipped as requested in a timely manner
Act as a subject matter expert for FM/CF Governance related tools and management workflows including End-User Computing (EUC) and issue management related administrative tasks.
EDUCATION:
Bachelor’s/University degree or equivalent experience. Qualification in engineering or real estate management is a plus.
3 + years Operations / Technology experience, preferably within a cross-cultural team environment
Excellent communication skills
Good analytical skills, confident working with large reports and databases
Good IT background in areas such as MS Office.
Strong communication- and organization skills
Excellent follow-up skills, attention to detail, ability to multi-task, strong team-orientation, interpersonal skills, flexibility
Banking operations risk management experience is a plus
