Mid-level implementation specialist (5–8 years experience) delivering FIS imaging and payments solutions
Strong financial industry and items processing domain knowledge
Strong SQL knowledge — querying, data validation, troubleshooting, and implementation support
Excellent written and verbal communication; strong training and documentation skills
Requirements:
Run small-scope projects independently as both Project Manager and Technical Analyst
Serve as Technical Analyst on larger, multi-product, cross-functional implementation projects
Manage client expectations, scope, and escalations through go-live and stabilization phases
Lead client calls, training sessions, and on-site go-live and hypercare support
Job description
Our client, a IT Services and Consulting company, is looking for a Analyst II, Implementation for their Remote location.
Responsibilities: Project & Client Management:
Run small-scope projects independently as both Project Manager and Technical Analyst
Serve as Technical Analyst on larger, multi-product, cross-functional implementation projects
Manage client expectations, scope, and escalations through go-live and stabilisation phases
Lead client calls, training sessions, and on-site go-live and hypercare support
Ability to engage and coordinate other technical resources as needed during complex implementations
Requirements:
Mid-level implementation specialist (5–8 years experience) delivering FIS imaging and payments solutions across distributed capture, ATM, ImageCentre, DirectLink, and remittance platforms
Operates as both Project Manager and Technical Analyst on small projects; serves as Technical Analyst on larger multi-product, cross-functional engagements
Client-facing role requiring strong communication, requirements gathering, and independent solutioning ability
Strong financial industry and items processing domain knowledge across banking and payments
Merchant and mobile distributed capture workflows — understanding of end-to-end deposit lifecycle
ATM image deposit knowledge including capture, balancing, and exception handling
Image Cash Letter (ICL) processing; Duplicate Detection configuration and management
Familiarity with teller and distributed capture environments within banking institutions
CCX / FXD — merchant and mobile distributed capture platform; core competency across majority of profiles
DLM / DLC — distributed capture management and configuration (required for multi-product profiles)
ATM Express — ATM image deposit processing and configuration knowledge
ImageCentre — installer, configuration, and training proficiency; Duplicate Detection knowledge
DirectLink — product-to-product migration experience; teller and distributed capture configuration
Voyager — implementation and support knowledge; Image Cash Letter (ICL) processing
Strong SQL knowledge — querying, data validation, troubleshooting, and implementation support
Strong item processing knowledge spanning merchant capture, mobile capture, teller, distributed, and ATM image deposit channels
Deposit settlement and balancing knowledge across distributed capture environments
Sort pattern and logic knowledge; ability to review and configure client capture requirements
Requirements gathering, gap analysis, and technical solutioning; cross-team collaboration
Product-to-product migration delivery; add-on and work order technical project execution
Excellent written and verbal communication; strong training and documentation skills
Ability to review client requirements and relay to appropriate technical resources where needed
Attention to detail, independent judgment, and quality focus across all deliverables
Adaptability and resilience; ability to manage multiple priorities in deadline-driven environments
Client is looking for resources with US Banking experience, specific to Print and Mail / Check Capture / Image Processing domain
The resource should have experience implementing any platform solutions in large or community banks for print/ mail production ; Familiarity with check capture/remittance platforms and lock-box processing
