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Analyst II, Implementation

ICONMA

Role overview

Qualifications

  • Mid-level implementation specialist (5–8 years experience) delivering FIS imaging and payments solutions
  • Strong financial industry and items processing domain knowledge
  • Strong SQL knowledge — querying, data validation, troubleshooting, and implementation support
  • Excellent written and verbal communication; strong training and documentation skills

Responsibilities

  • Run small-scope projects independently as both Project Manager and Technical Analyst
  • Serve as Technical Analyst on larger, multi-product, cross-functional implementation projects
  • Manage client expectations, scope, and escalations through go-live and stabilization phases
  • Lead client calls, training sessions, and on-site go-live and hypercare support

About the company

ICONMA logo

ICONMA

Management Consulting

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company details

Company typeLarge
IndustryManagement Consulting
Company size1001 - 5000

Links

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Job description

Our client, a IT Services and Consulting company, is looking for a Analyst II, Implementation for their Remote location.
 
Responsibilities:
Project & Client Management:
  • Run small-scope projects independently as both Project Manager and Technical Analyst
  • Serve as Technical Analyst on larger, multi-product, cross-functional implementation projects
  • Manage client expectations, scope, and escalations through go-live and stabilisation phases
  • Lead client calls, training sessions, and on-site go-live and hypercare support
  • Ability to engage and coordinate other technical resources as needed during complex implementations
 
Requirements:
  • Mid-level implementation specialist (5–8 years experience) delivering FIS imaging and payments solutions across distributed capture, ATM, ImageCentre, DirectLink, and remittance platforms
  • Operates as both Project Manager and Technical Analyst on small projects; serves as Technical Analyst on larger multi-product, cross-functional engagements
  • Client-facing role requiring strong communication, requirements gathering, and independent solutioning ability
  • Strong financial industry and items processing domain knowledge across banking and payments
  • Merchant and mobile distributed capture workflows — understanding of end-to-end deposit lifecycle
  • ATM image deposit knowledge including capture, balancing, and exception handling
  • Image Cash Letter (ICL) processing; Duplicate Detection configuration and management
  • Familiarity with teller and distributed capture environments within banking institutions
  • CCX / FXD — merchant and mobile distributed capture platform; core competency across majority of profiles
  • DLM / DLC — distributed capture management and configuration (required for multi-product profiles)
  • ATM Express — ATM image deposit processing and configuration knowledge
  • ImageCentre — installer, configuration, and training proficiency; Duplicate Detection knowledge
  • DirectLink — product-to-product migration experience; teller and distributed capture configuration
  • Voyager — implementation and support knowledge; Image Cash Letter (ICL) processing
  • Strong SQL knowledge — querying, data validation, troubleshooting, and implementation support
  • Strong item processing knowledge spanning merchant capture, mobile capture, teller, distributed, and ATM image deposit channels
  • Deposit settlement and balancing knowledge across distributed capture environments
  • Sort pattern and logic knowledge; ability to review and configure client capture requirements
  • Requirements gathering, gap analysis, and technical solutioning; cross-team collaboration
  • Product-to-product migration delivery; add-on and work order technical project execution
  • Excellent written and verbal communication; strong training and documentation skills
  • Ability to review client requirements and relay to appropriate technical resources where needed
  • Attention to detail, independent judgment, and quality focus across all deliverables
  • Adaptability and resilience; ability to manage multiple priorities in deadline-driven environments
  • Years of Experience:   0-2 Years of Experience
Skills: 
  • Category                                              Name                           Required          Importance       Experience
  • Advisory/Business Services      Project Management                    Yes                        1              
  • Client is looking for resources with US Banking experience, specific to Print and Mail / Check Capture / Image Processing domain
  • The resource should have experience implementing any platform solutions in large or community banks for print/ mail production ; Familiarity with check capture/remittance platforms and lock-box processing
 
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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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