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Mid Technical Writer

Role overview

Qualifications

  • 3+ years as a Technical Writer or in a documentation-focused role
  • Strong experience documenting software, IT, or operational processes
  • Excellent writing, editing, and proofreading skills with high attention to detail
  • Advanced proficiency with documentation and productivity tools (e.g., Office 365)

Responsibilities

  • Review, rewrite, and standardize existing technical and operational documentation
  • Create and maintain process documentation, SOPs, manuals, and internal guides
  • Migrate and organize documentation into Office 365 and related knowledge repositories
  • Collaborate with business analysts and subject-matter experts to accurately document processes

Key facts

Other skills

  • Detail Oriented
  • Editing
  • Communication
  • Analytical Skills
  • Organizational Skills
  • Open Mindset

About the company

Lean Tech logo

Lean Tech

Digital Payments & Money Transfer

Nearshore positioning of Latin Americas best development talent experienced in logistics

Company details

Company typeSME
IndustryDigital Payments & Money Transfer
Company size501 - 1000

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Job description

Description

Company Overview

Lean Tech is a rapidly expanding technology organization headquartered in Medellín, Colombia. We partner with global teams across multiple industries to deliver enterprise-grade digital solutions, while fostering clarity, collaboration, and operational excellence. Our teams work closely with international stakeholders to standardize processes, improve knowledge sharing, and enable scalable operations. Joining our team means contributing to cutting-edge developments across Latin America and the United States while growing professionally in a high-impact environment.

Position Title: Mid Technical Write
Location: Remote - LATAM

What You Will Be Doing

As a Technical Writer at Lean Tech, you will own, structure, and standardize technical and operational documentation across internal teams. This role is focused on producing high-quality written content that supports software, IT, and operational processes—not on training delivery. You will collaborate with business, operations, and technical stakeholders to transform existing documentation into clear, well-structured, and easily consumable materials, ensuring consistency, accuracy, and long-term maintainability.

Key Responsibilities

  • Review, rewrite, and standardize existing technical and operational documentation

  • Create and maintain process documentation, SOPs, manuals, and internal guides

  • Migrate and organize documentation into Office 365 and related knowledge repositories

  • Define and enforce documentation standards (structure, formatting, tone, verbosity)

  • Ensure documentation clarity for various internal audiences and technical levels

  • Support knowledge governance by organizing information for easy discovery and reuse

  • Collaborate with business analysts and subject-matter experts to accurately document processes

  • Improve documentation quality, readability, and consistency across teams and departments

Required Skills & Experience

  • 3+ years as a Technical Writer or in a documentation-focused role

  • Strong experience documenting software, IT, or operational processes

  • Solid understanding of software lifecycle concepts and technical processes (no coding required)

  • Excellent writing, editing, and proofreading skills with high attention to detail

  • Ability to structure and format complex information clearly and concisely

  • Experience working with cross-functional teams in Agile or structured environments

  • Strong ability to understand technical concepts and translate them into clear documentation

  • Advanced proficiency with documentation and productivity tools (e.g., Office 365)

Soft Skills

  • Exceptional attention to detail and quality standards

  • Strong analytical and organizational skills

  • Clear, professional written communication

  • Ability to work independently and manage documentation ownership end-to-end

  • Proactive mindset toward continuous improvement and clarity

Why You Will Love Lean Tech

  • Work with international teams and global stakeholders

  • Play a key role in improving how knowledge is created and shared across the organization

  • Professional growth in a fast-scaling, process-driven environment

  • Collaborative culture focused on clarity, ownership, and impact

  • Career paths that value specialization and long-term contribution

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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