Chief Technology Officer/ Head of Engineering, Virtual insurance

Job Summary 

We are seeking a visionary and execution-focused Chief Technology Officer / Head of Engineering to lead our end-to-end technology strategy, architecture, and engineering organization. This role is responsible for driving digital innovation, ensuring regulatory compliance, strengthening cybersecurity posture, and building a resilient, scalable, and data-driven insurance platform. The CTO will partner closely with executive leadership to align technology initiatives with business growth and customer experience goals.

Responsibilities 

Technology Strategy & Leadership

• Define and execute technology vision to transform insurance experience for B2C customers aligned with business objectives and regulatory requirements.
• Lead digital platforms evolution across web and mobile applications.
• Drive cloud-native architecture strategy and platform scalability.
• Envision in AI adoption from development to user experience
• Build and foster a high-performance engineering culture emphasizing innovation, accountability and continuous improvement.

Platform & Engineering Excellence

• Oversee end-to-end software development lifecycle, DevOps, and CI/CD practices.
• Ensure system reliability, performance, and scalability across customer-facing and internal platforms.
• Optimize data architecture and warehouse strategy to enable trusted reporting and analytics.
• Lead modernization initiatives across infrastructure, applications, and integration layers.

Data & Analytics Governance

• Establish a unified and trusted data foundation to support reporting, regulatory submissions, and decision-making.
• Drive improvements in ETL orchestration, data freshness, and reporting SLA performance.
• Promote data governance, lineage, reconciliation accuracy, and audit readiness.

Security, Risk & Compliance

• Own company cybersecurity strategy and technology governance.
• Ensure IT governance frameworks, incident and change management controls, and audit processes are embedded in engineering practices.
• Strengthen identity management, infrastructure and data security, and threat monitoring.

Team and Culture

• Oversee engineering operations, FE, BE, QA, SRE, IS and Data teams to ensure high availability and business continuity.
• Establish engineering best practices, scalable architecture standards, and digital products development discipline.
• Foster a culture of experimentation, accountability, and measurable impact.
• Collaborate cross-functionally with GTM, Product, Operations, Finance, Risk and Compliance teams.
• Serve as a strategic advisor to the executive leadership on technology risk and innovation.
• Mentor and develop technical leaders within the organization.

Requirements 

• Bachelor’s degree in Computer Science, Engineering, Information technology, or a related field (Master’s preferred).
• 15+ years of progressive leadership experience in technology, preferably within insurance, fintech, or financial services.
• Proven experience leading digital transformation and AI adoption is prefered
• Experience in leading techonology team in regulated environment is a plus
• Deep understanding of IT governance, cybersecurity and regulatory compliance frameworks.
• Track record of building and scaling high-performing engineering organizations.
• Passionate for innovation and building technology that meaningfully transforms customer experience and insurance operations.
• Excellent communication skill with capabilities and patience to understand and balance interests of different stakeholders and at the same time a people manager who is willing to spend time to hold heart-to-heart conversation to coach and grow the team