5-8+ years of Epic Ambulatory experience with a strong analyst/build background
1-3 years of Team Lead, Lead Analyst, or Supervisor experience supporting analysts and operational initiatives
Deep understanding of specialty clinic workflows and provider-facing support models
Requirements:
Lead Epic Ambulatory support, optimization, and strategic initiatives across specialty clinic operations
Serve as the primary SME for specialty ambulatory workflows including Epic Bones and Epic Kaleidoscope
Manage and mentor Epic analysts while helping drive operational priorities and project execution
Partner directly with physicians, clinic leadership, operational stakeholders, and IT leadership to improve specialty clinic workflows and end-user satisfaction
Job description
This is a remote position.
Superlanet is seeking an Epic Ambulatory Lead – Specialty Applications for our healthcare client in Texas. This is a remote, direct hire opportunity with quarterly travel required. This role is responsible for leading Epic Ambulatory initiatives across complex specialty clinic environments, including oversight and optimization of specialty applications such as Bones, Kaleidoscope, and ophthalmology-focused workflows. This position serves as both a senior technical leader and operational partner to clinical stakeholders, supporting highly customized provider workflows across specialty ambulatory settings.
Responsibilities
Lead Epic Ambulatory support, optimization, and strategic initiatives across specialty clinic operations
Serve as the primary SME for specialty ambulatory workflows, including:
Epic Bones
Epic Kaleidoscope
Specialty provider workflow optimization
Manage and mentor Epic analysts while helping drive operational priorities and project execution
Partner directly with physicians, clinic leadership, operational stakeholders, and IT leadership to improve specialty clinic workflows and end-user satisfaction
Lead workflow design sessions, build validation, testing, issue resolution, and optimization initiatives
Support Epic upgrades, enhancement requests, governance initiatives, and long-term roadmap planning
Collaborate with cross-functional Epic teams including MyChart, Cadence, Prelude, Beaker, and integration teams as needed
Drive standardization efforts while balancing the unique needs of specialty providers and subspecialty clinics
Assist in prioritization, analyst workload management, escalation handling, and strategic planning activities
Required Qualifications
Epic Ambulatory Certification
5-8+ years of Epic Ambulatory experience with a strong analyst/build background
1-3 years of Team Lead, Lead Analyst, or Supervisor experience supporting analysts and operational initiatives
Deep understanding of specialty clinic workflows and provider-facing support models
Experience supporting highly customized ambulatory workflows in complex healthcare environments
Strong communication skills with the ability to partner directly with physicians, clinical leadership, and executive stakeholders
Experience leading optimization, workflow redesign, and operational improvement initiatives
Preferred Qualifications
Multiple Epic certifications strongly preferred
Prior experience in large academic medical centers or complex multi-specialty health systems
Knowledge of specialty ambulatory revenue cycle and clinical operations
