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Title: Growth Outbound Sales Caller & Lead Qualification Specialist
Overview
20four7VA is rebuilding its outbound engine under a newly structured Growth Department. We are hiring two execution-focused sales callers to run structured outbound calling across three pipelines, each with different scripting:
- Growth Pipeline (Cold Outreach + Dead Lead Reactivation)
- Partner Pipeline (Program-Based Partnerships)
- Conference Pipeline (Event Follow-Up & Routing)
This is not “set appointments at any cost.” The primary objective is qualified meetings only. Callers must be comfortable asking direct qualification questions (budget, authority, urgency, need) and avoiding low-value bookings.
This role operates VOIP-only (company-provided phone system) and uses spreadsheet-based logging. Lead access is batch-assigned and compartmentalized to protect company data. Strict NDA and confidentiality compliance are required.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Outbound Calling Execution
- Make outbound calls during assigned call blocks
- Follow pipeline-specific scripts (Growth / Partner / Conference)
- Use a conversational approach while staying within the framework
- Handle objections professionally and move efficiently
- Schedule calls only when qualification criteria are met
- Maintain consistent daily activity targets (calibrated during first 2–4 weeks)
Structured Qualification (Non-Negotiable)
Callers must identify and document:
- Decision-maker status (or path to decision-maker)
- Clear need and operational pain points
- Budget awareness/fit
- Urgency/timeline
- Correct routing: Standard client vs Partner prospect vs Conference lead
- Documentation adjustments will be made during the initial 2-4 weeks to make sure most important components are captured and not backlog the VAs
Pipeline Execution
Growth Pipeline
- Cold outreach to SMB decision-makers
- Dead lead reactivation from internal lists
- Book CCC consultations only when qualified
- Escalate enterprise/team buildouts per routing rules - for larger team building clients they will be routed to growth partner pipeline for a more in-depth call
Partner Pipeline
- Outreach to agencies/coaches/software companies/communities
- Identify distribution + repeatability + willingness to pilot
- Book Partner Program calls when criteria are met
Conference Pipeline
- Rapid follow-up to event leads
- Execute structured 48-hour follow-up blitz
- Route correctly into Growth/Sales or Partner based on fit
Spreadsheet Logging & Reporting
- Log every attempt and outcome in the assigned sheet
- Track: call attempts, disposition, notes, objections, follow-up date, meeting booked (if applicable)
- Submit daily activity summary in Teams (simple format)
IDEAL CANDIDATE PROFILE:
- Native or near-native English speaker (Level A–B accent)
- Bilingual English/Spanish preferred
- Comfortable making high-volume outbound calls without “spray and pray”
- Strong qualification mindset (asks direct questions)
- Disciplined logging and clean data habits
- Coachable and consistent
- Understands U.S. business communication norms
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Required
- Proven outbound cold calling experience (B2B preferred)
- Experience qualifying leads before booking meetings
- Strong objection handling and conversational control
- Comfort with VOIP systems and structured calling blocks
- Accurate spreadsheet logging and follow-up discipline
- Reliable internet + quiet call environment + headset
Preferred
- SDR/AE experience
- High-volume dialing background
- Partner/outbound prospecting experience
- Experience selling service-based offers (not only products)
Work Schedule
- Contracted Hours per Week: 20 Hours
- Scheduled Working Days: Monday through Friday
- Daily Working Time: anywhere between 9am to 5pm EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
- Contractors will operate under a Master Services Agreement and a Statement of Work
- This is not an offer of employment; contractors are not employees of 20four7VA or any client
- All compensation is processed through 20four7VA according to the terms of the engagement
TOOLS & SYSTEMS USED:
- Company-provided VOIP phone system (restricted access)
- Batch-assigned lead sheets (restricted access)
- Google Sheets logging tracker
- Microsoft Teams communication
CONFIDENTIALITY & DATA PROTECTION (STRICT):
- Mandatory NDA + confidentiality agreement prior to start
- No downloading/exporting lead lists
- No screenshots, copying, or local storage of lead data
- No outreach to 20four7VA leads outside assigned work
- Batch-based lead access only
- Violations may result in immediate termination
Role Summary & Requirements
- REQUIRED SERVICE: Business Support
- REQUESTED EXPERIENCE TIER LEVEL: Senior or Advanced Level
- Contracted Hours per Week: 20 hours/week
- Daily Working Time: anywhere between 9am to 5pm EST
- Scheduled Working Days: Monday-Friday
- REPORTING TO/POC: To Be Determined
- Number of VAs: 1
- GENDER PREFERENCE: None
- LANGUAGES SPOKEN/PREFERENCE: English (Spanish is a strong Plus)
- ACCENT PREFERENCE: Near Native
- REGION PREFERENCES: N/A
What we offer
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
