Role overview

Qualifications

5-7 years of account management and client services experience in digital advertising
Fluency in English language
Excellent written and verbal communication skills and ability to conduct engaging presentations
Bachelor's Degree in Communications, Advertising or Digital

Responsibilities

Maintain day-to-day communications with clients, keeping them updated on project statuses and gathering responses to GPC's questions.
Liaise with and coordinate the relevant GPC delivery team to ensure the team has all information needed and delivers high-quality work aligned with client expectations.
Understand clients on a personal level, identify their objectives and challenges within their business, and work with the Account Director and other team members to apply a strategic mindset to the deliverables.
Provide regular client and internal project status updates and take briefs from clients, rewriting them for internal briefing.

Key facts

Remote from: Philippines
Full time
Senior (5-10 years)
Account Manager
English

Hard skills

Client Services Data-Driven Decision Making Analytics Project Coordination Cross-Functional Collaboration Industry Analysis Performance-Based Advertising Online Communication Presentation Training Customer Relationship Management

Other skills

Strategic Thinking
Creativity
Forecasting
Non-Verbal Communication
Teamwork
Empathy
Proactivity
Social Skills

About the company

Greenpark

Madtech: Marketing + Advertising + Technology

Greenpark is a global, multi-award-winning, performance-driven content leader and brand publishing agency. Our purpose is to create meaningful connections that impact people’s lives through performance-driven content for search and social. Our unique expertise in Insights & SEO, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house model. We strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive’, ‘Acting Together’, ‘With Kindness’ are the values that guide us. We have a proud and proven track-record of helping brands amplify their digital presence to a worldwide audience, enabling brands to own their audiences, capture first-party data and save millions in paid media. Across our regional hubs, we create and manage high-performing content for over 150 brand websites, content hubs and social media accounts, including: AllthingsHair.com, MasakApaHariIni.com, BEAUTYHUB.PH, CadaCasaUmCaso.br BeautyDaily.Clarins.co.uk and TheMixer.com. Our teams work on an impressive portfolio of clients including Unilever, Clarins, AIA, Straumann, Unilever Food Solutions, Sanofi, Campari Group, Nestle, Knorr, Lipton, PepsiCo, Ricola, Perfect Day, Globe Telecom and Reckitt. Greenpark’s 8-hub offices are located in Singapore, Jakarta, London, São Paulo, New York, Cape Town, Amsterdam and Paris.

Company details

Company typeScaleup

IndustryMadtech: Marketing + Advertising + Technology

Company size201 - 500

Links

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Job description

Account Manager

Who We Are

Green Park is an award-winning global agency with offices in London, Jakarta, Singapore, New York and Sao Paulo.

We specialize in digital content that connects with your audience. We bring data-driven insight and expertise in ‘always on’ SEO content to inform exceptional creative execution that can be measured, forecasted and drives results.

Green Park’s continued success is dependent on the strength and depth of our valued long-term client relationships.

Our relationships are proactive and never passive, we are tireless in our pursuit of knowledge and understanding of our clients' business, needs, challenges and competitors.

Here at Green Park, Creatives is at the core of what we do, as performance-driven leaders in the industry.

What the Job covers

Maintain day-to-day communications with our clients, keeping them up to date on project statuses and gaining responses to GPC’s questions
Liaise with and bring together the relevant GPC delivery team. Ensure that the team has all information that they need and are united to deliver the highest possible quality work, aligning and exceeding client expectations
Understand your client on a personal level, try to identify their individual objectives and challenges within their business
Keep your team updated with any relevant industry developments that you find, whether related to our business or our clients
Begin to apply a strategic mind to all deliverables, considering how they fit within the bigger picture of a project, working with the Account Director and other team members to develop these skills
Fully understand the brands that you work with, the industry that they sit within, and their core competitor sets
The Sr. AM is responsible for regular client and internal project status updates
Take briefs from client and rewrite it for internal briefing.

Who we’re looking for

5-7 years of account management and client services experience in digital advertising
Fluency in English language
Excellent written and verbal communication skills and ability to conduct engaging presentations
Proven stellar record of organically growing existing clients
Strong understanding of the APAC market and digital landscape
Bachelor's Degree in Communications, Advertising or Digital

To know more about Green Park, you may click on the link: https://greenparkcontent.com/