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Senior IT Operations Engineer (Remote / SaaS )

Role overview

Qualifications

  • 5+ years of experience in Internal IT, IT Operations, or Systems Administration within modern SaaS environments.
  • Strong experience with identity and access management, endpoint management, SaaS administration, and security best practices.
  • Hands-on experience managing distributed or remote-first environments.
  • Strong organizational and project coordination skills.

Responsibilities

  • Own and continuously improve our internal IT landscape, ensuring secure, reliable, and scalable day-to-day operations.
  • Drive operational maturity by creating structure, improving workflows, and reducing manual or reactive support work.
  • Lead and coordinate internal IT projects, from onboarding automation to security improvements and tooling rollouts.
  • Act as a trusted technical partner for employees and stakeholders, ensuring clear communication and prioritization.

About the company

Publitas.com logo

Publitas.com

Media & Entertainment

Help online shoppers discover what they love. Sell more. ~50% of shoppers know what they want; they search, select, and checkout. The others? They like to browse, discover, and be inspired. The online store is fine for the first group; however, connecting your brand with the second group requires something more... and that's what Publitas provides. We provide you and your shoppers with an immersive, shoppable experience designed to inspire shoppers while complementing your online store, offline store, and eCommerce objectives. Our customers have reported from 40% to as much as 308% higher conversion rates from their 'just browsing' audience when they viewed a Publitas publication." Over 1800 customers—including leading retailers such as METRO Cash & Carry, Crate & Barrel, and Williams-Sonoma—publish their catalogs online with Publitas to increase their reach and conversion. As employers, we care about people and impact. This means that results matter more than hours spent. We want everyone to work on their own terms and enjoy life as a digital nomad. Travel the globe or simply work from your trusty sofa. You can connect remotely and be fully location independent. If you get more out of your day, so do we! We value every individual and focus on helping you find and improve your strengths and passions. During our hiring process, we make sure you get real working experience in the position you're applying for. You'll go through a sample of challenges and meet your future team members. We like to see ourselves as a diverse and international sports team, where each individual excels in their preferred playing position. To hire the best people with the right skills and cultural fit, we hire across the globe.

Company details

Company typeSME
IndustryMedia & Entertainment
Company size51 - 200

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Job description

Ready to own it, build it, and grow it?

About us:

We are Publitas! We’re a remote-first, fast-growing SaaS company helping brands turn static content into digital discovery experiences that drive results.

We’re not about busywork, hierarchy, or hand-holding. We hire sharp minds, trust them fully, and measure success by real results, not noise. If you thrive in autonomy, challenge, and high ownership, you’ll love it here.

This role is for you if you… 

  • Get excited by taking ownership and figuring things out proactively

  • Thrive in a remote, async, fast-paced environment

  • Are striving to deliver impact, not just running tasks

  • Think in systems but execute with creativity

  • Are direct, collaborative, and have a growth mindset

This role is NOT for you if you…

  • Need layers of process or someone to constantly tell you what to do

  • Prefer “business as usual” over change

  • Want a team where mediocre is okay

  • Have never worked remotely and think async means “lonely”

  • Are waiting for permission instead of taking initiative

The work you’ll do…

As a Senior Internal IT Engineer at Publitas, you’ll build and scale the internal technology foundation that enables our distributed teams to work securely, efficiently, and without friction.
You’ll combine hands-on technical expertise with operational ownership and process thinking to improve the reliability and maturity of our internal IT environment.

You will:

  • Own and continuously improve our internal IT landscape, ensuring secure, reliable, and scalable day-to-day operations across endpoints, SaaS tooling, identity, and access management.

  • Drive operational maturity by creating structure, improving workflows, and reducing manual or reactive support work across the organization.

  • Lead and coordinate internal IT projects, from onboarding automation and device management to security improvements and tooling rollouts.

  • Act as a trusted technical partner for employees and stakeholders, ensuring clear communication, prioritization, and follow-through across distributed teams.

  • Improve our security posture by strengthening access controls, endpoint management, compliance processes, and operational best practices.

  • Manage and optimize our SaaS ecosystem, balancing usability, security, cost-efficiency, and maintainability.

  • Create scalable internal processes and documentation that enable autonomy, consistency, and operational resilience as the company grows.

  • Contribute to company-wide operational readiness initiatives, including audits, compliance efforts, and business continuity improvements.

What you bring…

  • 5+ years of experience in Internal IT, IT Operations, or Systems Administration within modern SaaS environments.

  • Strong experience with identity and access management, endpoint management, SaaS administration, and security best practices.

  • Hands-on experience managing distributed or remote-first environments.

  • Strong organizational and project coordination skills — you can independently drive initiatives from planning to execution.

  • A process-oriented mindset focused on scalability, automation, and operational clarity.

  • Excellent communication skills and the ability to work effectively across technical and non-technical teams.

  • The ability to balance hands-on execution with longer-term operational improvements.

What We Provide to Help You Win…

  • A competitive salary

  • 25 vacation days + your local national holidays

  • A top-tier MacBook and remote-ready gear

  • Monthly wellness budget to invest in your health

  • Co-Working allowance

  • Events, training, or courses that directly and primarily contribute to your work at Publitas

  • Free books on Kindle and Audible

  • Free Publitas Swag (merchandise)

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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