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Solution Expert (m/f/d) - UK

Key Facts

Remote From: 
Full time
English

Other Skills

  • Knowledge Transfer
  • Collaboration
  • Communication
  • Training And Development
  • Interactive Communications
  • Analytical Thinking
  • Presentations

Roles & Responsibilities

  • Strong domain knowledge in logistics, supply chain planning, routing, and transport optimization.
  • Pre-sales and solutioning experience, with ability to build business cases and translate technical capabilities into measurable customer value.
  • Proficiency in Python programming, including scripting, automation, data analysis, and AI/LLM tooling.
  • Analytical and commercial mindset with excellent structured communication and ability to present to both technical and non-technical audiences.

Requirements:

  • Own the deepest technical and functional product expertise across the portfolio and act as the go-to escalation point for Pre-Sales, Professional Services (PS), Support, and CSM.
  • Support complex and strategic sales cycles with technical deep-dives, advanced demonstrations, and proof-of-concept design.
  • Design, build, and maintain Python scripts and AI-powered tools to build business cases, accelerate pre-sales activities, and demonstrate advanced product capabilities; develop prototypes and proof-of-concept modules in collaboration with Product Management.
  • Collaborate with Product Management on roadmaps, solution design, and feature specifications; test new releases with structured feedback; build product-specific expert communities and ensure smooth handover from sales to delivery, including knowledge transfer to PS teams.

Job description

Your mission

  • Own the deepest technical and functional product expertise across our product portfolio 
  • Provide second- line expertise to (Pre-) Sales, Professional Services (PS), Support, and CSM — serving  as the go-to escalation point across all customer- facing functions
  • Support complex and strategic sales cycles with technical deep- divesadvanced demonstrations,  and proof-of-concept design
  • Design, build, and maintain Python scripts and AI-powered tools to build business casesaccelerate pre- sales activities, and demonstrate advanced product capabilities
  • Develop prototypes and proof-of-concept modules for new product functionalities in close collaboration with Product Management
  • Spar with Product Management on roadmap topicssolution design, and feature specifications —  and actively test new releases with structured feedback
  • Build and lead product- specific expert communities to grow capability across other departments
  • Ensure professional handover from the sales phase to deliveryincluding knowledge transfer to PS teams
  • Contributet ol arge and strategic account activities requiring product- level depth

Your profile

  • Strong domain knowledge in logisticssupply chain planningrouting, and transport optimisation
  • Pre- sales and solutioning experienceSkilled at building business cases and translating technical capabilities into measurable customer value.  Analytical and commercial mindset.
  • Structured communicatorcomfort able presenting to technical and non- technical audiences alike
  • Ability to design and build functional prototypes and compelling technical demonstrations
  • Skilled trainer and community facilitator — you can transfer complex knowledge clearly and build lasting capability in others
  • Product thinkingable to translate market and customer insights into structured product requirements and  feature specifications
  • Proficient in Pytho nprogramming — scriptingautomationdata analysis, and AI/LLM tooling — used on  a daily basis

Why us?

  • key role in a growing, PE- backed SaaS company in the midst of an exciting product transformation
  • Work on genuinely complex, high- stakes logistics challenges with enterprise customers
  • collaborative, international team across Europe and the US with a strong knowledge- sharing culture
  • Competitive compensation package and flexible working arrangements
  • Learning and development opportunities in a fast- moving domain
  • Flexible work environment with the possibility of hybrid or remote work

Further information

​Location: ​Birmingham, UK, remote

Contact Person

Freyja Aspacher
Seinior Talent Acquisition Partner

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