Operations Coordinator

This is a remote position.

• Track and monitor operational KPIs to ensure teams are meeting performance expectations and service standards.
  
• Coordinate cross-functional tasks and follow up on deliverables to maintain alignment between departments.
  
• Maintain updated documentation of SOPs and workflow changes to ensure process clarity and consistency.
  
• Assist in preparing weekly and monthly operational performance reports for leadership review.
  
• Identify workflow gaps or recurring operational issues and escalate them with structured recommendations.
  
• Support implementation of operational improvement initiatives and internal process adjustments.
  
• Ensure internal systems and trackers remain accurate and up to date.
  

Requirements

• 2+ years of experience in operations support, project coordination, or process execution roles.
  
• Strong skills in tracking workflows and reporting using Excel/Google Sheets (filters, formulas, pivots preferred).
  
• Familiarity with task management/project tools (Asana/ClickUp/Trello/Monday) preferred.
  
• Strong organizational skills, attention to detail, and ability to manage multiple priorities
  

Benefits

• 100% remote work — enjoy the comfort and flexibility of working from home
  
• 18 paid vacation days + U.S. federal holidays
  
• Paid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year)
  
• Client Growth Bonus: Your great work helps our clients scale. For every new hire added to the business you support, you will receive a $50 one-time reward. It’s our way of celebrating the growth you helped make possible.
  

• A dedicated Talent Coordinator who serves as your guide and liaison between you, WorkBetterNow, and your assigned company—helping you navigate your role and continue growing professionally.
  
• A supportive, people-first environment where your voice matters.