Scrum Master II

Are you ready to join a growing team?

CTG is seeking to fill a Scrum Master II opening for our client.

Location: Remote (Onsite preferred in Buffalo, NY)
Duration: 8 months

Overview:
The Scrum Master II provides servant leadership and mentorship to multiple cross-functional Agile teams, ensuring effective application of Agile frameworks including Scrum, Kanban, and Extreme Programming (XP). This role focuses on fostering a culture of continuous improvement, enabling team self-organization, and driving collaboration and transparency across teams and stakeholders. The ideal candidate brings a strong Scrum foundation complemented by project management experience and deep expertise in Jira to support Agile delivery and reporting.

Primary Responsibilities:

• Apply a broad range of Agile practices including user stories, retrospectives, story mapping, ATDD, TDD, continuous integration, pairing, and information radiators to build high-performing teams
• Facilitate Agile ceremonies such as sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
• Promote a continuous improvement culture through transparency, collaboration, and regular team retrospectives
• Coach and educate teams on Agile principles, practices, and mindset to foster self-organization and cross-functionality
• Maintain and optimize Agile tools (especially Jira) to ensure visibility, reporting accuracy, and workflow efficiency
• Remove impediments and escalate blockers beyond team authority to keep teams focused on delivery goals
• Partner with other Agile leaders to enhance Agile maturity and consistency across the organization
• Develop and deliver team-level coaching materials and best practices
• Provide mentorship and guidance to less experienced Scrum Masters
• Facilitate knowledge sharing through communities of practice, training sessions, and learning opportunities
• Ensure adherence to organizational risk, regulatory, and compliance standards
• Support internal controls, audits, and risk mitigation activities as required
• Promote a diverse, inclusive, and collaborative team environment
• Perform additional duties as assigned

Scope of Responsibilities:

• Support multiple Agile teams simultaneously across complex initiatives
• Act as a servant leader and Agile coach, influencing team performance without direct authority
• Drive Agile adoption, process improvement, and delivery excellence across teams
• Collaborate with product owners, stakeholders, and technical teams to ensure alignment and transparency
• Leverage project management principles alongside Agile methodologies to support delivery outcomes

Supervisory/Managerial Responsibilities:

• No direct supervisory responsibility
• Leads through influence, accountability, and ownership within an Agile environment
• Mentors junior Scrum Masters and team members

Education and Experience Required:

• Bachelor’s degree and a minimum of 4 years of experience as a member of an Agile team, including at least 2 years as a Scrum Master
  OR
• In lieu of a degree, a combined minimum of 8 years of higher education and/or relevant work experience, including at least 4 years on Agile teams and 2 years as a Scrum Master
• Strong hands-on experience with Agile tools, particularly Jira
• Solid understanding of Scrum, Kanban, and other Agile frameworks

Education and Experience Preferred:

• Background in Project Management in addition to Scrum Master experience
• Experience in multiple technology roles (e.g., project manager, business analyst, developer, QA/testing, UX, deployment)
• Proven ability to foster team self-organization and continuous improvement
• Knowledge of Agile and Lean principles and practices
• Experience supporting digital product development initiatives
• Familiarity with Design Thinking principles
• Demonstrated ability to lead through influence
• Strong verbal and written communication skills

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Nyasia Rooks at Nyasia.Rooks@ctg.com. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $43.06 - $71.76/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.