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AI Tech Delivery Specialist (CoE)

Hypatos

Role overview

Qualifications

  • Educational background: Degree in IT, Computer Science, Engineering, or a related field.
  • Experience as a Technical Implementation Manager, Solutions Engineer, or Technical Project Manager in AI, automation, or enterprise software.
  • Strong technical skills in OOTB product implementation and configuration, JavaScript, databases (SQL, Postgres, MongoDB), API integrations, AI/ML platforms, and experience with Prompt Engineering for LLMs.
  • Proven problem-solving, data-driven decision making, project management methodologies, and fluent English communication in fast-paced environments.

Responsibilities

  • Lead technical solution delivery by implementing AI solutions with OOTB products, managing scope, timelines, and quality, and serving as the technical bridge between solution design and production systems.
  • Own end-to-end project execution: handoff to go-live, coordinate technical activities across project phases, manage resources and timelines, and provide regular status updates.
  • Own standards implementation: establish and maintain technical standards, ensure compliance with architectural/design guidelines, and drive adoption of approved tools and practices; maintain self-help repositories.
  • Collaborate with customers and internal teams: translate technical requirements, work with Solution Architects and Technical Support Engineers, coordinate with Center of Excellence and Product Team, and contribute to continuous service improvement and ML model performance.

About the company

Hypatos logo

Hypatos

Artificial Intelligence & Machine Learning Services

Balancing humans and machines to accelerate business. Hypatos adds value to critical business operations using third wave AI and advanced automation technologies for document processing. By replacing routine and complex tasks with intelligent solutions, we are unlocking human potential and reshaping the workplace. As AI agents manage administrative tasks efficiently, accurately and cost effectively, people focus on strategic decisions and designing innovative solutions to bring business to the next level. Data Protection Policy: https://www.hypatos.ai/privacy-policy

Company details

Company typeScaleup
IndustryArtificial Intelligence & Machine Learning Services
Company size51 - 200

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Job description

Deine Aufgaben
The enterprise AI revolution requires seamless technical implementation that delivers value quickly and efficiently. At Hypatos, our AI Tech Delivery Specialists are the technical execution experts—transforming customer requirements into working AI solutions using our out-of-the-box products while maintaining the highest standards of delivery excellence.
In this role, you'll own the technical delivery of AI solutions: implementing OOTB products, managing project execution within scope and timeline, and ensuring every technical component meets our rigorous standards. You'll be the technical bridge between solution design and working systems, making AI transformation a reality for our customers.
We value technical execution excellence, project management discipline, and a commitment to standards-based delivery. As an AI Tech Delivery Specialist, you'll master our product suite, optimize implementation approaches, and help customers realize AI value faster than ever before.
Responsibilities:
  • Technical Solution Delivery
    1. Implement AI solutions using OOTB products and standard approaches
    2. Execute technical project phases according to defined timelines and budgets
    3. Manage scope adherence and prevent scope creep through technical controls
    4. Ensure all technical deliverables meet quality and standards requirements
  • Project Execution & Management
    1. Own technical implementation from handoff through go-live
    2. Coordinate technical activities across project phases
    3. Manage technical resources and timeline commitments
    4. Provide regular status updates on technical delivery progress
  • Standards Implementation & Ownership
    1. Implement and maintain technical standards across all deliveries
    2. Ensure compliance with architectural and design guidelines
    3. Drive adoption of approved tools, methods, and practices
    4. Act as owner of technical implementation excellence
  • Customer & Team Collaboration
    1. Interface with customers on technical implementation requirements
    2. Collaborate with Solution Architects on technical feasibility and design
    3. Work with Technical Support Engineers to ensure smooth solution handoff
    4. Coordinate with Center of Excellence on delivery readiness
    5. Enhance and maintain self-help repositories such as knowledge bases, Q&As, and learning platforms.
    6. Collaborate closely with the Product Team to ensure strong feedback loops, driving continuous service improvement.
    7. Work with the AI Context Team to boost the accuracy and performance of our machine learning models and product offerings.
Dein Profil
  • Educational Background: Degree in IT, Computer Science, Engineering, or a related field.
  • Experience as a Technical Implementation Manager, Solutions Engineer, or Technical Project Manager in AI, automation, or enterprise software
  • Technical Skills:
    - Strong background in OOTB product implementation and configuration
    - Knowledge of Javascript
    - Experience with database management (SQL, Postgres, MongoDB), understanding how to structure and manage data efficiently for varied use cases.
    - Experience with AI/ML platforms, API integrations, and technical project delivery
    - Knowledge of enterprise software ecosystems and integration patterns
    - Experience with Prompt Engineering for LLMs.
  • Problem-Solving:
    - You excel at breaking down complex problems and delivering clean, effective solutions.
    - Data driven mindset, skill in making quick, well-founded decisions by considering various options and selecting the best solution.
    -Capacity to generate new and effective solutions to challenging problems by thinking "outside the box" and applying creative approaches.
    - Proficiency in project management methodologies and delivery frameworks
    - Understanding of technical standards, architecture, and compliance requirements
  • Communication Skills:
    - Fluent in English (both written and verbal), with the ability to clearly explain technical issues to non-technical audiences.
    - Experience working in fast-paced, innovative environments
    - You’re also unafraid to ask for help when needed. 
 
Nice to have:
  • Experience in finance domains such as P2P (Procure-to-Pay), O2C (Order-to-Cash), R2R (Record-to-Report), H2R (Hire-to-Retire), FP&A, or other GBS use cases is a strong plus.
  • Familiarity with ticketing systems such as Jira Software, Jira Service Management, or Salesforce.
  • Experience in JavaScript and knowledge of Python web frameworks (Flask, FastAPI, etc.).
Unser Versprechen
  • We trust amazing people to do amazing things and make a long-term impact - we give you Freedom and ownership of meaningful work that directly impacts the business 
  • We're building a positive organizational culture where personal and professional growth are just as important as business growth 
  • We believe different perspectives make Hypatos a better community - that is why we're committed to building a diverse and inclusive environment where you feel you belong 
  • Beyond a top market compensation package including company shares, you will enjoy a personal development budget, meal allowance, sporting activities and free beers :) 
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Über uns
Hypatos is redefining enterprise work by deploying LLM-powered AI Agents into the heart of business operations. Backed by leading investors (Elaia, Blackfin Tech, Grazia Equity, UVC Partners, DTFC, Plug & Play), we are expanding rapidly and building the foundation for the next generation of intelligent business systems. 
Join us to shape the future of enterprise automation and help improve the way hundreds of millions of people work every day.

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Marcus Rivera

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