Logo for Creatio

AI Consultant

Creatio

Role overview

Qualifications

  • Strong skills in business analysis, process design, value mapping, and discovery.
  • Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
  • Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
  • Hands-on experience designing or launching AI-powered solutions or AI agents.

Responsibilities

  • Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
  • Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases.
  • Translate business problems and opportunities into solution concepts, requirements, and implementation proposals.
  • Design AI agent solutions and redesign workflows around them.

Key facts

Hard skills

Business Analysis Process Design Game Ai Business Process Automation Executive Conversations Intelligent Agent

Other skills

  • Analytical Thinking
  • Systems Thinking
  • Collaboration
  • Presentations

About the company

Creatio logo

Creatio

No-Code / Low-Code Platforms

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part of Creatio DNA. Creatio offerings include a no-code platform (Studio Creatio), CRM applications (marketing, sales, and service), industry workflows for 20 verticals and marketplace add-ons. We help our customers digitize workflows, enhance customer and employee experiences, and boost the efficiency of commercial and operational teams. Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio products receive raving end-user reviews on peer-to-peer portals. Our customers enjoy the freedom to own their automation. Freedom is provided through unlimited customization, the ability to build apps without a line of code, and a universe of ready-to-use templates and connectors. Our platform empowers knowledge workers to build applications with no-code while increasing organizational capacity. We believe in genuine care. We build sincere relationships with our clients and partners by giving a hand first and then thinking about business, communicating transparently and openly, and listening, adjusting and bringing value. Creatio is an American company headquartered in Boston, MA. We have 700+ employees in six offices and a local presence in 25 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others. Creatio partners with 700 GSIs and local integrators. Our culture is about genuine care for our clients and partners, passion, going the extra mile and staying positive.

Company details

IndustryNo-Code / Low-Code Platforms
Company size501 - 1000

Links

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Job description

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.


Who we're looking for:
AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.

Key Responsibilities:
  • Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
  • Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
  • Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
  • Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
  • Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
  • Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
  • Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
  • Support customer presentations and executive discussions around AI strategy.
  • Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.

    • Required Skills & Competencies:
  • Strong skills in business analysis, process design, value mapping, and discovery.
  • Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
  • Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
  • Hands-on experience designing or launching AI-powered solutions or AI agents.
  • Experience translating business requirements into solution designs.
  • Experience working with enterprise customers and multiple stakeholders.
  • Excellent executive communication and presentation skills.
  • Strong analytical and systems thinking.
  • Excellent spoken and written English.

    • What to expect from us:

    Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.

    Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.

    Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.

    Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.

    Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

    Apply once. Then go straight to the hiring manager.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
    Unlocked after you apply
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