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Bookkeeper with ConnectWise Experience (Remote)

Role overview

Qualifications

  • AA degree (or higher) with 4+ years of finance administration experience in small/mid-sized businesses or an equivalent combination
  • Proficiency in Microsoft Office (Word, Excel), QuickBooks, and ConnectWise PSA; ability to read, analyze, and interpret financial reports
  • Strong communication and presentation skills; ability to interact with management, teams, clients, and CPAs; solid understanding of accounting principles
  • Self-driven, problem-solving, conflict-resolution, interpersonal skills, and client relationship management; collaborative team player

Responsibilities

  • Bookkeeping: manage daily financial transactions (invoicing, A/P, A/R); assist with payroll; produce management reports
  • Client agreement compliance: monthly review of client user counts; process new agreements and renewals in ConnectWise; client financial review, resolution, and communication
  • Budgeting and forecasting: develop budgets and forecasts; monitor cash flow; support strategic goals
  • Finance team processes: define and plan quarterly rocks; organize resources; develop and maintain finance processes

About the company

STAFFVIRTUAL logo

STAFFVIRTUAL

Outsourcing & Offshoring

STAFFVIRTUAL is an American business process outsourcing (BPO) company with offices in the Philippines specializing in customer support, back office, and IT outsourcing. We also provide professional employer organization (PEO) or Employer of Record (EOR) solutions. STAFFVIRTUAL makes it easy for your business to outsource to the Philippines.

Company details

Company typeSME
IndustryOutsourcing & Offshoring
Company size501 - 1000

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Job description

Job Title: Bookkeeper with ConnectWise Experience (Remote)


About the Client: Our client is a U.S.‑based managed IT services and technology solutions company. They help small and medium‑sized businesses improve and secure their IT operations through proactive support, cybersecurity, cloud services, automation, and consulting. They go beyond basic tech support to make IT a strategic asset for growth and productivity.


Overview: The Bookkeeper is a support-focused position responsible for recording daily financial transactions. They produce financial reports to assist management in making strategic decisions. Bookkeepers may also assist in running payroll and generating invoices. They will review client agreements for compliance which includes user count, pricing, invoicing, accounts receivable and reporting.


Responsibilities:

  • 70% - Bookkeeping - Manage Daily Financial Transactions; (Invoicing, A/P, A/R); Assist with Payroll & HR; Create Management Reports

  • 15% - Client Agreement Compliance​ - Monthly Review of Client User Count; New Agreements (CW) and Renewals; Client Financial Review, Resolution and Communication

  • 10% - Budgeting and Forecasting - Developing Budgets and Forecasts; Monitoring Cash Flow; Supporting Company Strategic Goals

  • 5% - Finance Team Process​ - Define and Plan Quarterly Rocks; Organize Resources and Work to Achieve Rocks; Develop and Maintain Finance Processes

Qualifications:

  • Education and/or Experience: This position requires a minimum of an AA degree; at least 4+ years' recent finance administration experience in the small or mid-sized business market; or an equivalent combination of education and/or experience. Must be able to effectively communicate in specific terms about technologies used by our clients.

  • Knowledge, Skills, and Abilities: The Bookkeeper must have strong technical knowledge and understanding of Microsoft Office (Word & Excel), QuickBooks, and ConnectWise PSA. Ability to read, analyze, and interpret financial reports. Effectively present information and respond to questions from management, teams, clients, and CPAs. Deep understanding of accounting principles.

  • Physical Demands: While performing the duties of this job, the employee is regularly required to communicate with and present information to others and access information using a computer for several hours at a time.

  • Emotional Demands: The Bookkeeper must be emotionally mature and be able to handle difficult and complex client and work-related situations. Candidates must possess strong problem solving, conflict resolution, and interpersonal skills. They must be self-driven and possess a positive mental attitude.

  • Client/Relationship Management: The Bookkeeper establishes and builds relationships with clients. Applies knowledge to the business and provides personalized, value-added service. Demonstrates willingness to meet or exceed needs of clients by pursuing improved courses of action; delivers products and services that best serve client needs; uses client feedback as a basis for improving service and performs necessary follow-up work without being prompted.

  • Collaboration/Teamwork: The Bookkeeper creates commitment to common goals; identifies competing interests and finds ways to balance them; values contributions of all team members and other constituencies; values team accomplishments over individual accomplishments; leverages others' strengths and experiences to achieve team goals; co-operates with colleagues and shares resources.

  • Intellectual Demands: Excellent written and verbal communication skills are essential, as well as effective organizational, multi-tasking, and prioritization skills. Candidates must be able to read, analyze, and interpret general industry periodicals, technical procedures and governmental regulations. They must be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. They must be able to effectively present information and respond to questions from clients, vendors, and employees.


Schedule: GY Shift (US Hours)

Setup: ​Remote / WFH


Why Join STAFFVIRTUAL?

  • Competitive compensation and benefits package
    • HMO Day 1 + FREE dependent coverage

    • De minimis and allowances

    • Attendance bonus

    • Paid time offs

  • Company-provided work setup (laptop, monitor, accessories)

  • Training, career growth, and global exposure

  • A collaborative and supportive team culture


If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we'd love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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