Key Facts

Remote From:

Philippines

Full time

English

Hard Skills

Other Skills

•
Entrepreneurship
•
Goal-Oriented
•
Collaboration
•
Communication

Roles & Responsibilities

Proven track record in acquiring clients and securing seats for a BPO or related outsourcing service
Minimum 3 years of end-to-end sales and business development experience with consistent quota attainment
Strong English communication skills (written and spoken), confident in dealing with C-level executives
Willing to work graveyard shift to match North American time zones and reside in the Philippines with reliable PC/laptop, headset, high-speed internet with backup, and a quiet workspace

Requirements:

Identify and target new BPO client opportunities in key markets
Generate leads through outbound calls, LinkedIn, email, events, and referrals
Conduct discovery calls to understand client needs, budgets, and timelines
Negotiate terms and close new business deals

Concert8 Solutions

About Concert8 Solutions

Concert 8 Solutions Inc. is a British Columbia company formed in November 2017 to capitalize on the growth of online commerce, specifically in the Business Process Outsourcing industry. Concert8’s management team brings over 15 years of international experience in the multi-lingual BPO industry. Concert8 offers a complete range of Omni-Channel sales, customer service, product, and technical support in the form of in-bound and out-bound calling, Email response, Live Chat, and Social Media support, as well as other outsourced back end services. We use our experience and expertise to take care of your customers as if they are our own and free you up to do what you do best.

Company type: Scaleup

Founded: 2018

Company size: 51 - 200

Website LinkedIn See all jobs →

Job description

Business Development Manager – BPO Client Acquisition

Schedule: Graveyard shift, align with North American hours

Reports to: CEO

About Concert8

Concert8 is a Canadian BPO with primary operations in Manila. We have over 15 years of outsourcing experience in customer service, SaaS support, accounting, virtual assistance, IT support, and development. Our focus is on delivering high-caliber talent and measurable results for our clients.

Role Overview

We are looking for a results-driven Business Development Manager with proven experience acquiring BPO clients and securing seats. This role involves full-cycle sales, from lead generation to closing deals and direct collaboration with the CEO. You will help shape our growth strategy, manage your own pipeline, and drive revenue in a competitive market.

Key Responsibilities

Identify and target new BPO client opportunities in key markets
Generate leads through outbound calls, LinkedIn, email, events, and referrals
Conduct discovery calls to understand client needs, budgets, and timelines
Prepare and deliver proposals aligned with client requirements and pricing models
Negotiate terms and close new business deals
Maintain accurate pipeline data and sales forecasts in the CRM
Partner with marketing to create campaigns that drive qualified leads
Provide market insights to refine offerings and positioning
Report directly to the CEO on sales progress, wins, and challenges

Qualifications

Proven track record in acquiring clients and securing seats for a BPO or related outsourcing service
Minimum 3 years of end-to-end sales and business development experience with consistent quota attainment
Strong English communication skills (written and spoken), confident in dealing with C-level executives
Skilled in lead generation, outbound prospecting, and modern sales tools
Entrepreneurial mindset with the ability to work independently and exceed targets
Willing to work in a graveyard shift to match North American time zones
Must be residing in the Philippines
Must have a reliable PC/laptop with headset, high-speed internet with backup, and a quiet workspace

Preferred