Key Facts

Remote From:

Anywhere

Full time

English

Hard Skills

Other Skills

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Troubleshooting (Problem Solving)
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Teamwork
•
Communication
•
Problem Solving

Roles & Responsibilities

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience in IT support, administration, and troubleshooting; hands-on experience with Zoho products (CRM, Recruit, Projects, Desk, etc.).
Strong knowledge of CRM systems, APIs, and system integrations; familiarity with cloud services, remote IT tools, and general IT infrastructure.
Excellent problem-solving skills, ability to work independently in a remote setup, and strong communication and documentation abilities.

Requirements:

Manage, configure, and optimize Zoho applications (CRM, Recruit, Projects, Desk, and others).
Provide remote IT support to team members across different locations and troubleshoot hardware, software, and network issues.
Develop and maintain integrations, workflows, and automation across multiple systems.
Monitor and enhance system performance, backups, security protocols, and maintain documentation of IT processes, configurations, and updates.

Job description

This is a remote position.

About the Role

We are looking for highly skilled IT professionals to join our remote team as IT Specialists with expertise in CRM systems and Zoho applications. In this role, you will be responsible for managing, troubleshooting, and optimizing our IT systems, with a strong focus on Zoho tools (CRM, Recruit, Projects, Desk, etc.). You will also support integrations, workflows, and automation processes while ensuring the overall efficiency and security of our IT environment.

This is an excellent opportunity for IT experts who enjoy working in a dynamic, collaborative, and fully remote setting where innovation and problem-solving are highly valued.

Key Responsibilities

Manage, configure, and optimize Zoho applications (CRM, Recruit, Projects, Desk, and others).
Provide remote IT support to team members across different locations.
Troubleshoot and resolve hardware, software, and network issues in a timely manner.
Develop and maintain integrations, workflows, and automation across multiple systems.
Monitor and enhance system performance, backups, and security protocols.
Collaborate with internal departments to ensure IT solutions align with business needs.
Maintain proper documentation of IT processes, configurations, and updates.

Requirements

Qualifications & Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience in IT support, administration, and troubleshooting.
Hands-on experience with Zoho products (CRM, Recruit, Projects, Desk, etc.).
Strong knowledge of CRM systems, APIs, and system integrations.
Familiarity with cloud services, remote IT tools, and general IT infrastructure.
Excellent problem-solving skills and ability to work independently in a remote setup.
Strong communication and documentation abilities.