German Customer Support Advisor – Remote Opportunity in Greece

German Customer Support Advisor – Remote Opportunity in Greece

Location: Athens, Greece
Start Date: 20/Mar/26
Schedule: Monday- Sunday |Rotational shifts covering 09:00-23:00
Work Model: 100% Remote (based in Greece)

About the Role

We are looking for a German-speaking Customer Support Advisor to join an international service team operating remotely from Greece.

In this role, you will be responsible for delivering high-quality support across various channels while ensuring customer satisfaction and operational excellence. This is an ideal opportunity for professionals seeking flexibility and long-term career growth.

Main Responsibilities

• Respond to customer inquiries via phone, email, and live chat

• Assist customers with product-related questions and account support

• Troubleshoot and resolve issues efficiently

• Escalate technical or complex cases to the appropriate teams

• Accurately log interactions in internal systems

• Achieve performance and quality targets

• Maintain a professional and customer-focused approach at all times

Candidate Profile

• Fluent German (C1–C2 level, written and spoken)

• Good English skills (minimum B2)

• Excellent communication and active listening skills

• Ability to work rotating shifts in a 24/7 environment

• Strong organizational and multitasking abilities

• Valid EU work authorization or eligibility to work in Greece

• Previous experience in customer service is advantageous

What Youll Receive

• Full-time employment contract

• Competitive compensation package

• Fully remote setup within Greece

• Comprehensive onboarding and training program

• Clear career progression opportunities within a global organization

How to Apply

If you are ready to take the next step in your career, apply today.

Send your CV along with a short introduction about yourself to zineb.juedi@cbtalents.org to be considered for this opportunity.