Taskforce_edge - French Speaker | Porto, Portugal

An international employer based in Porto, Portugal is hiring a Taskforce_edge to join their French-speaking team.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Flag recurring issues so they can be addressed at the source
• Stay calm and clear with customers even when they're frustrated
• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email

What we're looking for:

• Comfortable in a fast-moving, customer-facing role
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Able to stay organized when handling multiple cases at once
• Right to work in the country without sponsorship required

Details:

• Work model: Remote

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

Applications are open now - we'd rather hear from you and say no thanks than have you sit on the fence.