Customer Service - Dutch Speaker | Braga, Portugal

A well-established company in Braga is expanding and looking to bring on a Customer Service.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Stay calm and clear with customers even when they're frustrated
• Follow up on open cases rather than letting them sit
• Flag recurring issues so they can be addressed at the source
• Contribute to a supportive, collaborative team environment

What we're looking for:

• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Comfortable communicating in Dutch at a professional level
• Solid working English alongside your Dutch
• Fluent Dutch, written and spoken

Details:

• Work model: Remote

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

We review applications on a rolling basis, so it's worth applying sooner rather than later.