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SQL/TECH - French Speaker | Lisbon, Portugal

Role overview

Qualifications

  • Able to stay organized when handling multiple cases at once
  • Clear, professional communication style, written and verbal
  • Reasonably tech-comfortable - happy learning new internal systems
  • Some prior customer-facing experience is a plus, though not essential

Responsibilities

  • Keep internal systems and case notes accurate and current
  • Respond to customer questions across phone, chat, and/or email
  • Resolve issues efficiently without cutting corners on quality
  • Flag recurring issues so they can be addressed at the source

Key facts

  • Remote from: Portugal
  • Full time
  • French

Other skills

  • Customer Service
  • Communication
  • Problem Solving

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

We're working with an employer in Lisbon to fill a SQL/TECH position for their French market.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

  • Keep internal systems and case notes accurate and current
  • Respond to customer questions across phone, chat, and/or email
  • Resolve issues efficiently without cutting corners on quality
  • Flag recurring issues so they can be addressed at the source

What we're looking for:

  • Able to stay organized when handling multiple cases at once
  • Clear, professional communication style, written and verbal
  • Reasonably tech-comfortable - happy learning new internal systems
  • Some prior customer-facing experience is a plus, though not essential

Details:

  • Work model: Remote

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Apply below and our recruitment team will follow up with next steps.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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