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Account Manager - Germany (all)

1NCE

Role overview

Qualifications

  • Fluent in English and German with excellent communication skills
  • 2-3 years of B2B sales experience (ideally in technical sales) and a background in SMB Inside Sales is a plus
  • Knowledge of telecommunications/IoT connectivity and various IoT verticals; Salesforce experience is a plus
  • Independent, goal-oriented team player with the ability to collaborate with external partners and work remotely

Responsibilities

  • Build and maintain relationships with medium and small customers; act as the primary contact for new webshop buyers and inquiries; assess potential customers to focus on long-term relationships
  • Provide proactive customer support to ensure high satisfaction and maintain a predictable order flow
  • Collaborate with the international team to achieve regional and personal goals, emphasizing teamwork, effective communication, and coordination; maintain customer focus to position 1NCE as a leading IoT connectivity provider
  • Forecast sales and manage the database (Salesforce); keep information up to date; participate occasionally in regional or pan-European trade shows and events

About the company

1NCE logo

1NCE

Internet of Things (IoT) Platforms

1NCE is the only provider of connectivity and software for IoT at a global flat rate – offering fast, secure, and reliable cellular connectivity and software services in more than 173 countries worldwide. The 1NCE IoT Lifetime Flat license is designed to last over the entire lifetime of an IoT device with a one-off payment of $10 for 10 years, making IoT applications affordable and scalable for smart utilities, asset tracking, vehicle telematics and other uses. The company – founded in 2017 by our CEO Alexander P. Sator together with Deutsche Telekom AG – is headquartered in Cologne, Germany and has over 350 staff in Amsterdam, Cologne, Hamburg, Hong Kong, London, Miami, Paris, Riga, Rome, and Warsaw.

Company details

Company typeScaleup
IndustryInternet of Things (IoT) Platforms
Company size201 - 500

Links

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Job description

Your team
1NCE is a pioneering company at the forefront of transforming the IoT connectivity landscape. As a key player in the industry, we are on a mission to disrupt the telecommunications/ IoT landscape. With a focus on innovation, customer satisfaction, and industry leadership, 1NCE is set to change the game.
Join our Sales Team and be a proactive part in providing the best possible customer experience!
This role is 100% remote in Germany.
Your mission
  • Build and maintain customer relationships: Establish and nurture connections with medium and small customers through phone and email, act as the primary point of contact for new webshop buyers and inquiries, and strategically assess potential customers to concentrate on building robust, long-term relationships.
  • Proactive customer support: Proactively manage existing relationships, ensure the highest satisfaction levels by addressing customer needs and concerns, and contribute to maintaining a predictable order flow, fostering ongoing customer satisfaction.
  • Collaborate with the international team: Work closely with the international team to achieve regional and personal goals, emphasizing close teamwork, effective communication, and coordination within the team.
  • Maintain customer focus: Consistently prioritize customer needs in all interactions and activities, actively striving to position the brand (1NCE) as the leading provider of IoT connectivity.
  • Sales forecasting and database management: Develop precise plans for assigned customers and keep the Salesforce database up to date with relevant and current information.
  • Trade shows: Occasionally visiting regional or pan-European events, trade shows, and customer visits.
Your skills
  • Excellent Communication Skills: Excellent communication skills, fluent English and German are essential for this position.
  • Experience and Background: You have a minimum of 2-3 years of experience in B2B sales or a similar role, ideally with a background in technical sales.
  • Inside Sales: Existing experience in Inside Sales with a focus on SMB is a big plus.
  • Industry Knowledge: A good understanding of the telecommunications sector, especially IoT solutions/connectivity, and various IoT verticals is highly advantageous.
  • Salesforce Experience: Experience in working with Salesforce is considered a plus.
  • Collaboration with External Partners: You bring a structured and dedicated approach to collaborating with external partners.
  • Team Player: You are an open-minded and dedicated team player.
  • Practical Mentality and Positive Attitude: A practical mentality, positive attitude, and a thirst for knowledge are some of your qualities.
  • Independent Work: You are capable of working independently and goal-oriented, even remotely.
Your gains
  • Further professional growth - Become part of our international team and an exciting environment that will revolutionize the telecommunication market for IoT
  • Dedicated, well-structured onboarding process and continuous team support to help you get up to speed quickly
  • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future
  • A work environment defined by respect, close and informal communications among teams, departments, and management
  • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results
  • Remote working with trusted working hours & laptop
Your contact
​Vladimir Kaiser
In case of additional questions regarding the position: jobs@1nce.com
Apply for this job
About us

Take your 1NCE in a lifetime opportunity !

1NCE is set to change the IoT connectivity market forever. This requires courage, creativity and a unique team with special skills.
Are you ready to join us in shaping the future of the IoT? 1NCE offers you unique career opportunities in one of the fastest growing markets in the world. 

At 1NCE, we are committed to providing equal employment opportunities to all individuals regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We value diversity, inclusion, and equity, and believe that a diverse and inclusive workforce is a key driver of our success.

We strive to create a workplace where everyone feels valued, respected, and empowered to bring their full, authentic selves to work. We are dedicated to providing a fair and equitable hiring process that ensures all candidates are evaluated based on their qualifications, skills, and experience without bias or discrimination.   
  
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