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Account Manager

Agensi Pekerjaan Career Wise Sdn Bhd

Role overview

Qualifications

  • Strong customer relationship management skills with a background in technology sales and understanding of Client solutions.
  • Experience in Channel/Enterprise sales with OEMs, resellers, SIs, VARs and distributors, with exposure to distributors and MNCs.
  • 3-5 years of experience in Partner/Account management or sales or similar roles, with ability to work in a cross-matrix organization.
  • Excellent relationship management and verbal/written English communication; ability to identify market opportunities and develop/execute plans; proficient in Microsoft Office; SFDC and Power BI experience preferred.

Responsibilities

  • Collaborate with external teams and channel partners to drive product adoption in the SMB segment and run client-focused campaigns, training, and incentive programs.
  • Develop aligned annual account plans for partner accounts and ensure execution; support partner sales teams with tools, assets, and messaging tailored to Client solutions.
  • Manage Partner Program deployment (CM) and activation with quarterly forecasts; implement go-to-market and sales-out strategies to grow Client revenue and share; build relationships with Account Managers/PBMs and ecosystem partners such as Microsoft.
  • Be the face of Client, building strong stakeholder relationships; ensure partner sales staff are trained and confident in articulating the Client value proposition to end customers; identify end-customer challenges with partners and apply Solution Selling to address technology pain points.

About the company

Agensi Pekerjaan Career Wise Sdn Bhd logo

Agensi Pekerjaan Career Wise Sdn Bhd

Staffing & Recruiting

Established in January 1996, Career Wise, a registered entity with the Ministry of Human Resources, has rapidly expanded over the years. We have gained a reputation as the leading Executive Search firm in the Northern Region of Peninsular Malaysia. As an Executive Consultancy and Development firm, we offer excellent placement and recruitment services to a global clientele multinational corporations, and small/medium enterprises in Malaysia, Singapore, US and China. Moving forward, we are embarking on an aggressive plan to expand our services to serve the South East Asian region and beyond via an e-enabled network of partners. Today, Career Wise has expanded more than just providing Placement and Executive Search. We create impact to your business strategies by providing outsourcing solutions to your HR operations. The solution is delivery with focus to strike a balance between customers' and employees' welfare, delivery model can be by project nature or by total solution, which comes with call centre facilities. Find out more about us today..

Company details

IndustryStaffing & Recruiting
Company size11 - 50

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Job description

  • Collaborate with external team to drive Product in the SMB segment
  • Collaborate with channel partners to run Client focused campaigns, training and incentive programs
  • Support partner sales teams with tools assets and messaging tailored to Client solutions.
  • Develop aligned annual account plans for Partner Accounts and ensure agreed plans are implemented and executed
  • Manage Client Partner Program deployment (CM) and activation along with quarterly forecast
  • Implement go-to-market and sales-out strategies to grow Client revenue and share within nominated accounts
  • Be the face of Client company, building strong connections with all stakeholders
  • Ensuring Partner sales staff are trained and confident in articulating the Client value proposition to their end customers
  • Working with the Partner, identify end customer challenges and help to insert a compelling Client value proposition to address technology pain points (Solution Selling)
  • Build strategic relationships with Account Managers/PBMs
  • Leverage business relationships with ecosystem partners such as Microsoft and others.

PREFERRED EXPERIENCE:

The CM/BDM will ideally have the following attributes:

  • Demonstrated having developed strong customer relationship management skills
  • An established background in technology sales, ideally with an understanding of Client solutions
  • Have previous experience working in the Channel/Enterprise with OEMs, resellers, SIs, VARs and distributors.
  • Demonstrated effectiveness working in a cross-matrix organization
  • 3-5 years experience as a Partner/Account management / Sales or similar role (experience with dealing with distributors and MNCs looked upon favorably).
  • Excellent relationship management skills
  • Verbal and written communication skills in English
  • Ability to identify market opportunities, develop & execute plans and execute plans
  • Proficiency in Microsoft Office Suite – Teams, Outlook, Excel, PowerPoint & Word.
  • Experience in using SFDC & Power BI reports looked upon favorably


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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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