Logo for Panamax Inc.

Epicor Functional Consultant

Role overview

Qualifications

  • Excellent understanding of Epicor / ERP
  • Experience with client conversions, upgrades
  • Excellent writing, editing, listening and verbal communication skills (English preferred)
  • Knowledge of manufacturing, distribution, and/or services industries

Responsibilities

  • Managing complex projects from beginning to end
  • Work on upgrades, conversions, and new implementations of Epicor
  • Travel to clients as necessary
  • Research and/or escalate complex software issues

Key facts

Other skills

  • Troubleshooting (Problem Solving)
  • Adaptability
  • Multitasking
  • Proactivity
  • Presentations
  • Organizational Skills
  • Verbal Communication Skills
  • Self-Motivation

About the company

Panamax Inc. logo

Panamax Inc.

Computer Software / SaaS

Panamax Inc. is a global leader in developing leading fintech and telecom solutions for digital transactions, switching, billing, fraud management and revenue assurance helping banks, financial institutions, enterprises, telecom operators, MNOs, and MVNOs. Founded in 2001 by Mr. Bankim Brahmbhatt, the company headquartered in New York, USA, has successfully carved its position in the financial and telecom technology sectors. Panamax offers the world’s leading digital financial platform MobiFin which has made digital finances a reality in several countries. As part of its digital financial offerings, the company offers Core Banking System, e-Lend, and smart biometrics solutions, while Campaign Manager and Loyalty & Rewards under the Customer Value Management portfolio. The Revenue Management solutions developed by Panamax include BillCall, Fraud Management, and Revenue Assurance to ensure complete financial management for carriers, while the switching and transcoding needs are taken care of by iMax Class-4 Softswitch and Bridge2Call Enterprise Retail Switch. Panamax also offers Traffic Monitoring Solutions to allow regulators to gain access to data pertaining to international and national traffic of operators. Its Managed Services and System Integration services are meant to build and manage a robust IT ecosystem for its clients.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size201 - 500

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Job description

This is a remote position.

Responsibilities
  • Managing complex projects from beginning to end.
  • Thrive on continuous learning to stay up-to-date with new software versions and add-ons.
  • Work effectively as part of a collaborative, cross-functional team to meet deadlines.
  • Be an exceptional listener and communicator with clients.
  • Work on upgrades, conversions, and new implementations of Epicor.
  • Answer support issues in an effective and friendly manner.
  • Research and/or escalate complex software issues.
  • Work with Technical team to define client enhancement needs.
  • Demonstrate software in a clear and effective manner.
  • Travel to clients as necessary


Requirements

  • Good knowledge of business process
  • Excellent understanding of Epicor / ERP
  • Experience with client conversions, upgrades
  • Excellent writing, editing, listening and verbal communication skills (English preferred)
  • Superior organizational skills and ability to manage multiple tasks
  • Self-motivated, ambitious, willingness to learn, adapt, and excel
  • Ability to work collaboratively with a wide range of disciplines
  • Knowledge of manufacturing, distribution, and/or services, industries
  • Must be a pro-active contributor to the team who can take initiatives recommend and implement ideas.
Desired Background
  • Bachelor’s degree (preferably accounting degree / production engineering)
  • At least 3+ years of experience implementing and supporting Epicor

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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