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Senior Atlassian Consultant

Role overview

Qualifications

  • 5+ years of hands-on experience in Jira, JSM, and Confluence administration within enterprise environments
  • Experience in a regulated environment is a strong plus
  • Deep proficiency in JQL, Automations, Atlassian APIs, Assets and Scriptrunner (Groovy)
  • Fluent English is a must

Responsibilities

  • Act as a key partner to stakeholders, refining broad business objectives into technical solutions
  • Lead initiatives from discovery and requirements gathering through to design, build, and global rollout
  • Proactively identify opportunities to modernize our setup and enhance organizational velocity
  • Utilize advanced reporting and analytics to provide leadership with visibility into operational health and project progress

Key facts

Other skills

  • Coaching
  • Communication

About the company

N26 logo

N26

Banking

N26 AG is Europe’s leading digital bank with a full German banking licence. Built on the latest technology, N26’s mobile banking experience makes managing money easier, more secure and customer friendly. N26 is headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. Founded by Valentin Stalf and Maximilian Tayenthal in 2013, N26 has raised close to US$ 1.8 billion from some of the world’s most renowned investors. Social media imprint and privacy policy: https://n26.com/en-de/social-media-imprint-and-privacy-policy

Company details

IndustryBanking
Company size1001 - 5000

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Job description

About the Opportunity

We are seeking a Senior Atlassian Consultant to join our team at N26. This role is designed for an Atlassian technical expert who thrives in a high-growth, evolving FinTech landscape. You won't just be managing tools; you will be optimizing the way our entire organization collaborates.

We are looking for a professional who enjoys conceptual ownership. At N26, we value "first-principles" thinking—the ability to take high-level business goals and translate them into elegant, scalable technical architectures. If you enjoy a role where you have the autonomy to define the "how" and "why" behind a solution, this is the place for you.

In this role, you will:

  • Translate Vision into Reality: Act as a key partner to stakeholders, taking broad business objectives and refining them into sophisticated, high-impact technical solutions within the Atlassian suite.
  • Drive Independent Project Life-Cycles: Lead initiatives from discovery and requirements gathering through to design, build, and global rollout. You will have full ownership of the delivery process.
  • Continuous Ecosystem Evolution: Proactively identify opportunities to modernize our setup. You will independently detect friction points and propose innovative ways to enhance organizational velocity.
  • Engineer Advanced Customizations: Extend the standard capabilities of Jira and Confluence through custom scripting (Scriptrunner/Groovy) and high-level use of Atlassian APIs. You will build the "glue" that connects our processes.
  • Architect Versatile Workflows: Design and implement custom Jira configurations that are robust enough for a regulated bank but flexible enough for an agile tech company.
  • Data-Driven Storytelling: Utilize advanced reporting and analytics to provide leadership with clear visibility into operational health and project progress.
  • Technical Mentorship: Act as a subject matter expert, coaching teams on best practices and ensuring our internal documentation is a "gold standard" resource.

What you need to be successful:

  • Professional Seniority: 5+ years (minimum 3+) of hands-on experience in Jira, JSM, and Confluence administration within enterprise environments.
  • Conceptual Agility: You are comfortable working from high-level briefs and enjoy the process of "discovery"—asking the right questions to build a clear, structured path forward.
  • Financial Services Context: Experience in a regulated environment is a strong plus, helping you balance innovation with compliance and security standards.
  • The Technical Edge: * Core: Deep proficiency in JQL, Automations, Atlassian APIs, Assets and Scriptrunner (Groovy).
  • Communication Mastery: You can navigate conversations with both technical and non-technical stakeholders, ensuring everyone is aligned on the solution. Fluent English is a must.
  • Deep expertise: in Jira administration, workflow customization, stakeholder management, and best practices for scalable implementation across diverse teams
  • Nice to have
    • Familiarity with Atlassian Analytics or the Forge framework.
    • Knowledge about ITIL/ITSM
    • Knowledge of product and software development lifecycle
    • Coaching skills

What’s in it for you:

  • Accelerate your career growth by joining one of Europe’s most talked about disruptors 🚀.
  • Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation. 
  • As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.    
  • Vacation days vary depending on your location of work. Additional day of annual leave for each year of service.  
  • A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses. 
  • A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. 

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. 

Do you see yourself thriving in this role? We’d love to see your application even if you don’t meet 100% of the criteria. You may just be the right fit for this or other roles!

Equal opportunities for all

At N26, we believe our strength lies in our people and the varied perspectives they bring. We strive to build diverse teams that drive innovation and business success. We actively seek talent from all backgrounds and welcome applications from all genders, cultures, sexual orientations, abilities, neurodiversities, and ages.

We are committed to providing an excellent and accessible candidate experience. If you require any accommodations to make this process work for you, please let us know. We’re here to support you!

Discover more about Diversity & Inclusion at N26: https://n26.com/en-eu/diversity-and-inclusion

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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